Office Manager

Wave is hiring a full-time Office Manager in Banjul, The Gambia to oversee seamless daily operations at our Kotu office and enable the wider team to work productively.

The Opportunity

In this Office Manager role at Wave you will manage the practical side of our Gambia workplace so that facilities, supplies and routines stay reliable. The post involves coordinating administrative work, stewarding vendor relationships and furnishing everyday support that keeps colleagues focused. Wave builds dependable financial services that people across Africa can access and use without high barriers, with strong growth already spanning nine countries. The position is based at the Kotu office near Banjul and requires legal authorisation to work in The Gambia.

Core Duties

• Coordinate everyday office functions so the workplace runs without interruption.
• Guide, train and coach administrative colleagues while assigning work to maintain high productivity.
• Introduce and sustain clear procedures and office systems.
• Arrange staff travel nationally and internationally, covering flights, hotels and ground transport.
• Administer the office budget responsibly.
• Maintain current health and safety standards.
• Purchase supplies, equipment and furniture and keep stock at adequate levels.
• Prepare contracts, operational handbooks, presentations and management reports.
• Liaise with maintenance contractors to ensure cleanliness, safety and functioning equipment.
• Report office performance to senior leaders and work with them to refine processes.

Skills & Qualifications

• Five or more years in a comparable office-management role.
• A degree or substantial professional background in administration or logistics.
• Excellent written and spoken English.
• Fluent spoken Wolof.
• Proven organisational and administrative skills gained in complex office settings.
• Demonstrated success in managing external vendors and negotiating favourable costs.

Strong candidates also display resilience when solving issues quickly, meticulous attention to detail, proactive ownership of tasks, frequent clear communication across teams, ready adaptability to changing demands, and willingness to deliver consistently high standards.

Why Join Wave

Wave offers competitive pay determined by a transparent formula, comprehensive healthcare covering you and your dependants, parental leave of 26 weeks for mothers and 4 weeks for fathers together with subsidised childcare on return, contributions toward gym and fitness activities, airtime reimbursement, complimentary meals and a well-appointed office space. Team members enjoy genuine autonomy, work within a multi-country presence that includes The Gambia, and join a group committed to inclusive and equal employment practices.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.