Member Service Consultant – People First Bank, Berri Branch

Member Service Consultant - People First Bank, Berri Branch
Company: Heritage Bank
Location: Berri
Employment Type: Part Time
Remote: No

Position Summary

Are you a customer service professional eager to embark on your banking career? Join us at People First Bank in the Berri Branch as a Member Service Consultant. As a key member of our team, you will be the first point of contact for our valued customers, ensuring they receive exceptional service and support.

Key Responsibilities

• Welcome and assist customers with their inquiries and transactions
• Process various banking transactions accurately and efficiently
• Provide excellent customer service to ensure high levels of satisfaction
• Assist in the resolution of customer complaints and concerns
• Stay updated on bank policies, procedures, and products

What We're Looking For

• A minimum of 1-2 years' experience in a customer service role is preferred but not required
• Excellent communication skills with the ability to engage customers effectively
• Strong attention to detail and accuracy in handling transactions
• Ability to work well under pressure and manage multiple tasks simultaneously
• A positive attitude and a commitment to providing outstanding customer service

Working at Heritage Bank

At Heritage Bank, we value our team members and strive to create a supportive and inclusive environment. Our goal is to empower you with the tools and resources needed to succeed in your role while ensuring that you have a fulfilling career experience.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!