- Company: Artech Info Systems Private Limited
- Location: Bengaluru, India
- Salary: Pay not listed
Artech Info Systems Private Limited at a glance
Registered as a global legal entity (LEI 335800EYKVJOCI1XFL13, IN) — via GLEIF
JOB TITLE: International Customer Support
COMPANY: Artech Infosystems Private Limited
LOCATION: Bengaluru, India
What This Role Involves
The role of an International Customer Support representative at Artech Infosystems Private Limited involves providing high-quality Tier 2 customer support. You will be responsible for resolving customer issues with a focus on achieving 100% issue resolution and 100% customer satisfaction. The working hours are flexible, as the shift will align with any of the United States of America time zones, and you may work in a rotating schedule (Monday to Friday, Tuesday to Saturday, Wednesday to Sunday).
What You'll Do
- Handle Tier 2 customer inquiries and complaints.
- Provide solutions that meet or exceed customer expectations.
- Document interactions and maintain accurate records.
- Collaborate with internal teams to resolve complex issues.
- Adhere to client-defined service level agreements (SLAs).
What We're Looking For
We are seeking candidates who possess excellent communication skills, both verbal and written. Strong problem-solving abilities and the ability to work in a fast-paced environment are essential. Fluency in English is mandatory, and proficiency in another language would be advantageous. A customer-centric approach with a commitment to delivering exceptional service will set you apart.
Why Join Artech Infosystems Private Limited
At Artech Infosystems Private Limited, we value our employees and provide them with the tools and support needed to excel in their roles. Our company culture is built on collaboration, innovation, and continuous learning. We offer a dynamic work environment that encourages personal and professional growth.
Apply Today
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Explore Artech Info Systems Private Limited online
Working in Bengaluru, India
Weather right now in Bengaluru, India: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
Bengaluru, also known as Bangalore, is the capital and largest city of the southern Indian state of Karnataka. As per the 2011 census, the city had a population of 8.4 million, making it the third most populous city in India and the most populous in South India. The Bengaluru metropolitan area had a population of around 8.5 million, making it the fifth most populous urban agglomeration in the country. It is located towards the southern end of the Deccan Plateau, at an altitude of 900 m (3,000 ft) above sea level. The city is known as India's "Garden City", due to its parks and greenery.
Karnataka is a state in the southwestern coast of India. It was formed as Mysore State on 1 November 1956, with the passage of the States Reorganisation Act, and renamed Karnataka in 1973. The state is bordered by the Lakshadweep Sea to the west, Goa to the northwest, Maharashtra to the north, Telangana to the northeast, Andhra Pradesh to the east, Tamil Nadu to the southeast, and Kerala to the so
🇮🇳 Relocation safety for India: High Risk — via Warnely, CC BY 4.0
National unemployment rate in India: 4.2% — via World Bank
GDP per capita in India: $2,702 — via World Bank
Consumer price inflation in India: 2.4% (annual) — via World Bank
Real GDP growth in India: 7.6% (annual) — via World Bank
Average hours worked per week in India: 56.2 — via ILOSTAT
Mean monthly earnings in India: $256 — via ILOSTAT
Nearby green space: 11 parks within 1.5km — closest is Cubbon Park Circle. via OpenStreetMap
Nearest public transit: Vidhana Soudha (bus stop, 47m). via OpenStreetMap
- Elevation 921m (3,022 ft)
Source: Wikipedia (state)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role International Customer Support
- Employer Artech Info Systems Private Limited
- Location Bengaluru, India
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 28, 2026
- Apply by August 28, 2026
- Country India
- Overview Full job description on this page (302 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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