General Manager – The Cricketers – Pontcanna

Croeso Pubs invites applications for the full-time General Manager - The Cricketers - Pontcanna position based in Blackweir, Cardiff. Step into leadership of this pivotal venue and help embed it firmly within the local Pontcanna scene.

Position Summary

As General Manager - The Cricketers - Pontcanna you will take full ownership of running this latest Croeso Pubs site in Blackweir, Cardiff. The venue specialises in quality food alongside carefully chosen drinks, delivered through genuine local hospitality that connects with both residents and visitors. This full-time leadership role focuses on establishing strong operational foundations so the pub becomes a valued gathering place for the surrounding Pontcanna community.

Day-to-Day Responsibilities

• Oversee all aspects of daily pub trade including service flow, kitchen coordination and front-of-house standards
• Build, schedule and develop a capable team while maintaining clear communication and high motivation
• Control costs, review performance figures and protect overall site profitability
• Ensure full compliance with licensing, health and safety and food hygiene requirements
• Welcome guests personally and respond thoughtfully to their feedback to strengthen loyalty
• Liaise with suppliers to manage stock levels, quality and pricing that support menu excellence
• Plan local activities and promotions that attract guests from Blackweir, Pontcanna and across Cardiff

Skills & Qualifications

• Demonstrable success managing public-house or similar hospitality operations
• Confident leadership style with the ability to coach and retain staff
• Sound knowledge of food presentation and drinks service standards
• Practical grasp of budgeting and commercial decision-making
• Warm, outgoing manner suited to neighbourhood hospitality
• Resilience and organisation required for a busy full-time role at a Croeso Pubs venue in Blackweir, Cardiff

Why Join Croeso Pubs

Croeso Pubs is recruiting for this General Manager - The Cricketers - Pontcanna opportunity and offers a supportive team environment. You will help guide a brand-new venue that brings quality food and drinks with friendly service into the Pontcanna area, creating a lasting local presence near Blackweir, Cardiff.

Ready to Apply?

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.