Service Advisor – Gulf Coast Chevy, Buick, GMC

Join Gulf Coast Family of Dealerships as an Experienced Service Advisor at our Chevrolet, Buick, and GMC location in Richwood, Texas. We're seeking a customer-focused professional to lead our service department's client experience and serve as the vital connection between customers and our skilled technicians.

About the Role

As a Service Advisor, you are the primary customer contact in our service department. Your expertise, interpersonal skills, and attention to detail directly impact customer satisfaction and service department success. This full-time position requires someone who thrives in a fast-paced dealership environment and genuinely enjoys helping customers make informed decisions about their vehicle care.

What You'll Do

• Greet customers warmly and conduct thorough consultations to identify their vehicle service needs and concerns
• Provide clear, confident explanations of recommended repairs and maintenance—helping customers understand the value and necessity of service
• Document customer requests accurately, translating them into detailed work orders for our service technicians
• Communicate with service technicians to obtain updates on vehicle status and any additional findings
• Relay findings and recommendations to customers, maintaining transparency throughout the service process
• Process service orders, manage scheduling, and ensure efficient workflow through the department
• Build lasting customer relationships and encourage repeat service visits

What We're Looking For

• Proven experience as a service advisor or similar customer-facing role in automotive or related field
• Strong communication and active listening skills
• Ability to explain technical vehicle concepts in accessible, non-threatening language
• Organized, detail-oriented approach to managing multiple customers and work orders
• Genuine interest in customer satisfaction and problem-solving
• Professionalism, reliability, and a positive attitude
• Familiarity with dealership service systems and GM vehicles is advantageous

About Gulf Coast Family of Dealerships

We're a trusted Chevrolet, Buick, and GMC dealership serving the Richwood and Brazoria County communities. Our reputation is built on delivering quality vehicles and exceptional service. We invest in our team members and foster a collaborative, customer-first environment.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.