- Company: Whitbread
- Location: Tividale, Oldbury
Whitbread — company details are preparing and update automatically in a few seconds (or refresh).
Whitbread seeks a Hotel Duty Manager for its Tividale, Oldbury site to lead the on-site team and deliver a consistently welcoming, safe and brilliant guest stay. This full-time opportunity suits candidates ready to advance in hotel management near the M5 Junction 2 Premier Inn.
Role Overview
As Hotel Duty Manager with Whitbread in Tividale, Oldbury you will take ownership of shift operations and guide colleagues so that every aspect of the guest journey remains exceptional. The position forms a natural progression for people who have already supervised others successfully and now want formal hotel management experience close to home. You will balance team leadership with operational oversight to protect service quality day and night.
Day-to-Day Responsibilities
- Direct the duty team so the hotel experience stays welcoming, safe and brilliant for every arrival and departure
- Maintain high standards of guest care, resolve queries at once and keep public and back-of-house areas running smoothly
- Co-ordinate staff tasks, briefings and handover points across the shift to keep service levels steady
- Monitor health, safety and security procedures and act promptly on any issues that arise
- Support reception, housekeeping and night-time activity so occupancy and guest comfort remain uninterrupted
What You Bring
- Proven success leading people in retail or similar fast-paced customer environments
- Clear readiness to take the next step into full hotel management responsibilities
- Confident communication skills and a calm approach when priorities change rapidly
- Commitment to creating a safe, friendly atmosphere for both guests and colleagues
Working at Whitbread
Whitbread is hiring for this Hotel Duty Manager role in Tividale, Oldbury and offers a supportive team environment in which you can grow your leadership abilities while contributing to daily hotel excellence.
Next Steps
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Listing facts
- Role Hotel Duty Manager
- Employer Whitbread
- Location Tividale, Oldbury
- Type Full Time
- Posted June 20, 2026
- Apply by July 30, 2026
- Overview Full job description on this page (301 words)
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