Loading...

Free AI Resume Builder — land more interviews with a polished resume in minutes.

Try it free

Donor Experience Lead

  • Company: The National Trust
  • Location: Swindon, Wiltshire, UK, UK
  • Salary: £40,576/yr
  • Full Time
  • Company site
  • £40,576/yr

The National Trust at a glance

nationaltrust.org.uk
  • Founded 1895
  • Employees 7463

8,418 Wikipedia views in July 2026 — a rough gauge of public visibility.

Source: Wikipedia · X

National Trust - Swindon, Wiltshire, UK, UK

What This Role Involves

The Donor Experience Lead role at The National Trust in Swindon is focused on enhancing and managing the donor journey from prospecting to stewardship. You will be responsible for creating engaging experiences and inspiring communications that build lasting relationships with supporters, connecting them more deeply with the mission of the National Trust.

Responsibilities

  • Create and implement a comprehensive donor experience strategy across all touchpoints.
  • Develop and maintain high-quality content and communications to engage donors throughout their journey.
  • Lead the stewardship program, ensuring personalized and meaningful interactions with existing supporters.
  • Analyze data and feedback to refine strategies and improve donor satisfaction.
  • Collaborate with cross-functional teams to ensure a cohesive and impactful donor experience.

Skills & Qualifications

  • Minimum of 5 years’ experience in fundraising or communications, preferably within the charity sector.
  • A proven track record of building and maintaining strong relationships with donors.
  • Excellent written and verbal communication skills.
  • Strong project management and organizational abilities.
  • Familiarity with CRM systems and data analysis tools.

Working at The National Trust

At The National Trust, we value our employees and offer a supportive work environment where you can make a real difference. We are committed to fostering an inclusive culture that encourages growth and development. Our full-time position is based in Swindon, Wiltshire, UK, with no remote working option.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Apply on company site

You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about The National Trust

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Swindon, Wiltshire, UK, UK

Weather right now in Swindon, Wiltshire, UK: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Swindon is a town in Wiltshire, England. At the time of the 2021 census, the population of the built-up area was 224,942, making it the largest settlement in the county. Located at the northeastern edge of the South West England region, Swindon lies on the M4 corridor, 84 miles (135 km) to the west of London and 36 miles (57 km) to the east of Bristol. The Cotswolds lie just to the town's north and the North Wessex Downs lie just to the town's south. It is the centre of Swindon unitary authority.

England is a country that is part of the United Kingdom. It is located on the island of Great Britain, of which it covers about 62%, and more than 100 smaller adjacent islands. England shares a land border with Scotland to the north and another land border with Wales to the west, and is surrounded by the North Sea to the east, the English Channel to the south, the Celtic Sea to the south-west, and

🇬🇧 Relocation safety for United Kingdom: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in United Kingdom: 4.7%via World Bank

GDP per capita in United Kingdom: $57,602via World Bank

Consumer price inflation in United Kingdom: 3.9% (annual) — via World Bank

Real GDP growth in United Kingdom: 1.4% (annual) — via World Bank

Average hours worked per year in United Kingdom: 1,533via OECD

Locally, the most commonly reported issue recently was Violence and sexual offencesvia UK Police data

  • Elevation 141m (463 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

Add application deadline to calendar

Listing facts

  • Role Donor Experience Lead
  • Employer The National Trust
  • Location Swindon, Wiltshire, UK, UK
  • Type Full Time
  • Pay (from listing) £40,576/yr
  • Posted August 19, 2026
  • Apply by September 18, 2026
  • Country United Kingdom
  • Overview Full job description on this page (245 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Public discussions & open sources

Attributed public threads and profiles — not employee reviews or star ratings.

Cached public sources (Hacker News, Dev.to, GitHub, etc.).

Employer website

nationaltrust.org.uk

Explore related openings

Research this employer

Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.

Open interview kit (print-friendly)

Get free job alerts for roles like this

Free for candidates — daily or weekly emails when matching roles go live.

Keep exploring on Get A Job.ai

Not quite the right fit? Your next opportunity is a click away.

Hiring instead? Post a job and reach candidates searching right now.

Donor Experience Lead The National Trust · Swindon, Wiltshire, UK · £40,576/yr