Customer Support Advisor

CUSTOMER SUPPORT ADVISOR at Robert Half in Murarrie, Brisbane, Australia, Australia

What This Role Involves

This role involves providing exceptional customer support to a diverse range of clients. You will be responsible for resolving queries and issues efficiently while maintaining a positive and professional demeanor. The role requires strong communication skills, both verbal and written, as well as the ability to handle multiple tasks simultaneously in a fast-paced environment.

Your Responsibilities

• Responding to customer inquiries via phone, email, and live chat
• Resolving customer issues promptly and effectively
• Maintaining accurate records of interactions and resolutions
• Assisting with product demonstrations and training sessions as required
• Collaborating closely with the team to ensure seamless service delivery

Who We're Looking For

We are seeking a dynamic and customer-focused individual who can thrive in a collaborative environment. Key requirements include:

• At least 1-2 years of experience in customer support or related field
• Strong problem-solving skills with the ability to handle challenging situations calmly
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• A proactive attitude and willingness to learn new technologies and processes

About Robert Half

Robert Half is a leading global provider of temporary, contract, and permanent staffing solutions. Our Murarrie office has created a collaborative team culture where everyone works well together under the direction of an experienced Team Leader who is down-to-earth and leads from the front. You will enjoy two days of work-from-home flexibility once settled into your new role, providing you with outstanding work/life balance along with 25 days of annual leave.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. To ensure a smooth process, please have all relevant information and documents ready before starting your application.

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.