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Be ready to walk through tough customer calls, prioritisation under volume, and CRM-style note-taking. Tie examples to staffing contexts: candidate chase-ups, client status updates, and clear handoffs.
Strong fit if you like high-touch service in a placement-driven business and can stay organised on-site in Murarrie. Thin public review data here; judge culture from the interview and local team.
As a Customer Support Advisor at Robert Half in Murarrie, expect front-line contact with candidates and hiring clients: triage inquiries, update records, escalate placement issues, and keep staffing workflows moving across phone and email.
No. The listing is on-site in Murarrie, Brisbane.
It is an international staffing and HR consulting firm (ticker RHI), especially known for finance and accounting talent.
None were supplied for this posting; ask the hiring manager what tools or product training they expect.
Website: roberthalf.com
Robert Half Inc. is an international human resource consulting firm founded in 1948, based in Menlo Park and San Ramon, California. It is among the world's largest accounting and finance staffing firms, with over 345 locations worldwide.
Public cache only — not an employee review.
CUSTOMER SUPPORT ADVISOR at Robert Half in Murarrie, Brisbane What This Role Involves This role involves providing exceptional customer support to a diverse range of clients. You will be responsible for resolving queries and issues efficiently while maintaining a positive and professional demeanor. The role requires strong communication skills, both verbal and written, as well as the ability to handle multiple tasks simultaneously in a fast-paced environment. Your Responsibilities Responding to customer inquiries via phone, email, and live chat Resolving customer issues promptly and effectively Maintaining accurate records of interactions and resolutions Assisting with product demonstrations and training sessions as required Collaborating closely with the team to ensure seamless service delivery Who We're Looking For We are seeking a dynamic and customer-focused individual who can thrive in a collaborative environment. Key requirements include: At least 1-2 years of experience in customer support or related field Strong problem-solving skills with the ability to handle challenging situations calmly Excellent communication and interpersonal skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) A proactive attitude and willingness to learn new technologies and processes About Robert Half Robert Half is a leading global provider of temporary, contract, and permanent staffing solutions. Our Murarrie office has created a collaborative team culture where everyone works well together under the direction of an experienced Team Leader who is down-to-earth and leads from the front. You will enjoy two days of work-from-home flexibility once settled into your new role, providing you with outstanding work/life balance along with 25 days of annual leave. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. To ensure a smooth process, please have all relevant information and documents ready before starting your application. To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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