Customer Service and Inventory Specialist

CUSTOMER SERVICE AND INVENTORY SPECIALIST
Baxter
New Zealand (nationwide) (nationwide)

What This Role Involves

The Customer Service and Inventory Specialist role at Baxter in New Zealand (nationwide) (nationwide) is pivotal for ensuring seamless operations. You will be responsible for managing customer inquiries, resolving issues promptly, and maintaining high standards of service. Additionally, you will oversee inventory management, ensuring stock levels are accurate and efficient to support our healthcare delivery mission.

What You'll Do

• Handle a variety of customer inquiries through phone, email, and in-person interactions
• Resolve customer issues and complaints with a focus on satisfaction
• Monitor and update inventory levels to ensure availability of critical supplies
• Collaborate with cross-functional teams to streamline processes and improve service delivery
• Ensure compliance with company policies and procedures

Qualifications

• Minimum 2 years of customer service experience in a healthcare setting preferred
• Strong communication skills, both written and verbal
• Adept at problem-solving and conflict resolution
• Familiarity with inventory management systems is advantageous
• Ability to work independently and as part of a team
• Excellent organizational and time-management skills

About the Company

Baxter, founded in 1931, is committed to making a greater impact on healthcare delivery. Our mission is to save and improve lives by redefining how care is delivered. As part of our team, you will contribute to this mission through your work at Baxter.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.