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Expect scenarios on difficult customers, stock discrepancies, and prioritizing competing requests. Prepare examples of accuracy under pressure, CRM or inventory tools you have used, and how you escalate when stock and customer promises conflict.
Strong fit if you like mixed front-line service and back-office inventory detail in a non-remote New Zealand role. Employer-specific reviews, pay, and culture data were not available in the source set.
As a Customer Service and Inventory Specialist at Baxter in New Zealand, a typical day balances customer contact with stock accuracy: answering order and product questions, logging issues, checking availability, updating inventory records, and coordinating with warehouse or ops so customer commitments match what is on hand.
Build customer communication, order handling, inventory systems/cycle counts, and clear documentation. No certification resources were provided for this listing.
No. The listing is marked non-remote and located in New Zealand.
Customer service (queries, issues, order support) with inventory work (availability, records, stock accuracy).
No certification family or resources were supplied for this posting; confirm any requirements with the employer.
Website: baxter.com
Baxter is a surburb in the Shire of Mornington Peninsula, Victoria, Australia, located 48 km (30 mi) south-east of Melbourne's Central Business District. Baxter recorded a population of 2,166 at the 2021 census.
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CUSTOMER SERVICE AND INVENTORY SPECIALISTBaxterNew Zealand What This Role Involves The Customer Service and Inventory Specialist role at Baxter in New Zealand is pivotal for ensuring seamless operations. You will be responsible for managing customer inquiries, resolving issues promptly, and maintaining high standards of service. Additionally, you will oversee inventory management, ensuring stock levels are accurate and efficient to support our healthcare delivery mission. What You'll Do Handle a variety of customer inquiries through phone, email, and in-person interactions Resolve customer issues and complaints with a focus on satisfaction Monitor and update inventory levels to ensure availability of critical supplies Collaborate with cross-functional teams to streamline processes and improve service delivery Ensure compliance with company policies and procedures Qualifications Minimum 2 years of customer service experience in a healthcare setting preferred Strong communication skills, both written and verbal Adept at problem-solving and conflict resolution Familiarity with inventory management systems is advantageous Ability to work independently and as part of a team Excellent organizational and time-management skills About the Company Baxter, founded in 1931, is committed to making a greater impact on healthcare delivery. Our mission is to save and improve lives by redefining how care is delivered. As part of our team, you will contribute to this mission through your work at Baxter. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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