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Customer Insights Specialist – 9 month fixed term opportunity

  • Company: The Warehouse Group
  • Location: Auckland, New Zealand
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Map
  • Pay not listed

The Warehouse Group at a glance

warehouse.com

SEC filings mentioning "The Warehouse Group": 16search EDGAR

The Warehouse Group is listed for this role with public web presence at warehouse.com. Supplied news and forum hits do not clearly describe this employer, so treat external chatter as unverified for this listing.

CUSTOMER INSIGHTS SPECIALIST - 9 MONTH FIXED TERM OPPORTUNITY
The Warehouse Group, Auckland, New Zealand
Full Time, On-site Position

About the Role

Sitting within our Omni function and reporting into the Customer Insights Lead, you will promote customer-first thinking through the delivery of The Warehouse Group's customer, brand, and market insight program. Your role involves uncovering, interpreting, and communicating insights that improve customer understanding and support better decision-making across the business.

Core Duties

  • Promote a customer-centric approach within the organization
  • Uncover, interpret, and communicate key customer, brand, and market insights
  • Support cross-functional teams in leveraging insights for strategic decision-making
  • Conduct research and analysis to inform business strategies
  • Collaborate with various departments to drive customer-centric initiatives
  • Ensure the accuracy and relevance of data used in insight programs

Who We're Looking For

We are seeking a highly skilled Customer Insights Specialist who can contribute effectively to our team. Key requirements include:

  • Strong analytical skills with experience in data analysis and interpretation
  • Excellent communication and presentation skills, both written and verbal
  • A proactive attitude and ability to work collaboratively across the organization
  • Experience in customer insights or market research is advantageous but not mandatory
  • Proficiency in using data visualization tools and software (e.g., Tableau)

More About The Warehouse Group

The Warehouse Group is a leading retailer with a strong focus on delivering exceptional customer experiences. Our mission is to provide innovative solutions that enhance the lives of our customers through quality products and services.

Ready to Apply?

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What people say about The Warehouse Group

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Auckland, New Zealand

Weather right now in Auckland, New Zealand: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Role base is Auckland on New Zealand’s North Island—a large metro of roughly 1.5M people in a wider Auckland Region of about 1.8M (mid-2025 figures). Harbour islands and city-fringe areas sit under Auckland Council. Overview: Auckland (Wikipedia).

Auckland is a large metropolitan city in the North Island of New Zealand. It has an urban population of about 1,547,200. It is located in the greater Auckland Region, the area governed by Auckland Council, which includes outlying rural areas and the islands of the Hauraki Gulf, and which has a total population of 1,816,000 as of June 2025. It is the most populous city of New Zealand and the fifth-

🇳🇿 Relocation safety for New Zealand: Very Safevia Warnely, CC BY 4.0

National unemployment rate in New Zealand: 5.1%via World Bank

GDP per capita in New Zealand: $49,591via World Bank

Consumer price inflation in New Zealand: 2.8% (annual) — via World Bank

Real GDP growth in New Zealand: 0.5% (annual) — via World Bank

Average hours worked per year in New Zealand: 1,723via OECD

Recent seismic activity: 2 earthquakes (M4.5+) within 200km in the last 6 months — largest M4.7 near 100 km ENE of Pauanui, New Zealand. via USGS

  • Elevation 2m (7 ft)

Source: Wikipedia (state)

Build the skills for this role

Useful foundations: survey or behavioural data literacy, SQL/spreadsheet fluency, visualisation, and clear executive-style writing. No certification list or costs were provided for this family—skip paid certs unless the employer names them.

Prepare 1–2 retail or consumer insight examples (question, method, result, decision influenced). Be ready on metrics choice, bias, and how you hand insights to non-analysts. Ask how success is measured on the 9-month term and which tools or data sources the team uses.

Strong fit if you like fixed-scope analytics storytelling for a large NZ retail group and can work on-site/hybrid expectations in Auckland (role marked non-remote). Weaker fit if you need permanent tenure or fully remote work.

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Customer Insights Specialist – 9 month fixed term opportunity
  • Employer The Warehouse Group
  • Location Auckland, New Zealand
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 15, 2026
  • Apply by September 14, 2026
  • Country New Zealand
  • Overview Full job description on this page (265 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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Employer website

warehouse.com

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Customer Insights Specialist – 9 month fixed ter… The Warehouse Group · Auckland, New Zealand