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Prepare 1–2 retail or consumer insight examples (question, method, result, decision influenced). Be ready on metrics choice, bias, and how you hand insights to non-analysts. Ask how success is measured on the 9-month term and which tools or data sources the team uses.
Strong fit if you like fixed-scope analytics storytelling for a large NZ retail group and can work on-site/hybrid expectations in Auckland (role marked non-remote). Weaker fit if you need permanent tenure or fully remote work.
As a Customer Insights Specialist on a 9-month fixed term with The Warehouse Group in Auckland, expect to turn customer and trading data into clear findings for retail stakeholders: pull and clean datasets, spot shopper or channel patterns, package charts and short write-ups, and join working sessions with marketing, merchandising, or operations. Fixed-term work often means a defined research or measurement backlog rather than open-ended ownership.
Useful foundations: survey or behavioural data literacy, SQL/spreadsheet fluency, visualisation, and clear executive-style writing. No certification list or costs were provided for this family—skip paid certs unless the employer names them.
No—the title frames a 9-month fixed-term Customer Insights Specialist opportunity with The Warehouse Group.
Auckland, North Island, New Zealand; the listing is not marked remote.
None are in the supplied data—confirm package and team culture directly with the employer or recruiter.
Website: warehouse.com
Public cache only — not an employee review.
CUSTOMER INSIGHTS SPECIALIST - 9 MONTH FIXED TERM OPPORTUNITYThe Warehouse Group, Auckland, North IslandFull Time, On-site Position About the Role Sitting within our Omni function and reporting into the Customer Insights Lead, you will promote customer-first thinking through the delivery of The Warehouse Group's customer, brand, and market insight program. Your role involves uncovering, interpreting, and communicating insights that improve customer understanding and support better decision-making across the business. Core Duties Promote a customer-centric approach within the organization Uncover, interpret, and communicate key customer, brand, and market insights Support cross-functional teams in leveraging insights for strategic decision-making Conduct research and analysis to inform business strategies Collaborate with various departments to drive customer-centric initiatives Ensure the accuracy and relevance of data used in insight programs Who We're Looking For We are seeking a highly skilled Customer Insights Specialist who can contribute effectively to our team. Key requirements include: Strong analytical skills with experience in data analysis and interpretation Excellent communication and presentation skills, both written and verbal A proactive attitude and ability to work collaboratively across the organization Experience in customer insights or market research is advantageous but not mandatory Proficiency in using data visualization tools and software (e.g., Tableau) More About The Warehouse Group The Warehouse Group is a leading retailer with a strong focus on delivering exceptional customer experiences. Our mission is to provide innovative solutions that enhance the lives of our customers through quality products and services. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to The Warehouse Group's application platform to finish submitting there.
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