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CRM Leader: AI-Driven Lifecycle & Growth Architect

  • Company: Foodpanda Singapore (nationwide) Pte. Ltd.
  • Location: Singapore (nationwide) (nationwide)
  • Salary: S$2,160–S$3,120/wk
  • Full Time
  • Company site
  • S$2,160–S$3,120/wk

Foodpanda Singapore (nationwide) Pte. Ltd. at a glance

CAREER OPPORTUNITY: CRM Leader: AI-Driven Lifecycle & Growth Architect at FOODPANDA SINGAPORE PTE. LTD., Singapore (nationwide) (nationwide).

What This Role Involves

The Head of CRM will own the lifecycle vision and strategy for three brands across 16 markets, focusing on engagement, onboarding, activation, retention, and reactivation. Key responsibilities include driving growth through Pro subscriptions and quick commerce adoption. You will lead cross-functional initiatives with Growth, Commercial, Product, and Data teams to deliver measurable business impact.

Day-to-Day Responsibilities

  • Develop and execute CRM strategies for three brands in 16 markets.
  • Lead engagement, onboarding, activation, retention, and reactivation efforts.
  • Promote Pro subscriptions and quick commerce adoption to drive growth.
  • Guide cross-functional initiatives with Growth, Commercial, Product, and Data teams.
  • Deliver measurable business impact through strategic CRM initiatives.

Qualifications

Experience in CRM leadership roles is essential. A proven track record of driving growth through CRM strategies is required. Strong experience in AI-driven lifecycle management and a deep understanding of customer engagement are necessary. Excellent communication, leadership, and collaboration skills are crucial for this role.

Why Join FOODPANDA SINGAPORE PTE. LTD.

FOODPANDA offers the opportunity to work with a leading delivery platform in the region. As part of Delivery Hero Group, you will be working on innovative projects that impact millions of users across multiple markets. The company culture is driven by innovation and collaboration, providing a dynamic environment for personal and professional growth.

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Working in Singapore (nationwide) (nationwide)

Singapore (nationwide), officially the Republic of Singapore (nationwide), is an island country in Southeast Asia. Its territory comprises a main island, over 60 satellite islands and islets, and one outlying islet. The country is about one degree of latitude north of the equator, off the southern tip of the Malay Peninsula, bordering the Strait of Malacca to the west, the Singapore (nationwide) Strait to the south along with the Riau Islands in Indonesia, the South China Sea to the east and the Straits of Johor along with the State of Johor in Malaysia to the north.

🇸🇬 Relocation safety for Singapore (nationwide): Very Safevia Warnely, CC BY 4.0

National unemployment rate in Singapore (nationwide): 2.8%via World Bank

GDP per capita in Singapore (nationwide): $98,814via World Bank

Consumer price inflation in Singapore (nationwide): 0.9% (annual) — via World Bank

Real GDP growth in Singapore (nationwide): 5.0% (annual) — via World Bank

Average hours worked per week in Singapore (nationwide): 46.3via ILOSTAT

    Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

    Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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    Listing facts

    • Role CRM Leader: AI-Driven Lifecycle & Growth Architect
    • Employer Foodpanda Singapore (nationwide) Pte. Ltd.
    • Location Singapore (nationwide) (nationwide)
    • Type Full Time
    • Pay (from listing) S$2,160–S$3,120/wk
    • Posted August 20, 2026
    • Apply by September 19, 2026
    • Country Singapore (nationwide)
    • Overview Full job description on this page (249 words)

    Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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    CRM Leader: AI-Driven Lifecycle & Growth Archite… Foodpanda Singapore Pte. Ltd. · Singapore (nationwide) · S$2,160–S$3,120…