Call Support Executive

Lexlegis AI is hiring a Call Support Executive in Mumbai, IN for a full-time role that places you at the heart of customer interactions. This position welcomes professionals ready to deliver clear, helpful telephone assistance within a dedicated Mumbai-based team.

The Opportunity

Stepping into the Call Support Executive opening at Lexlegis AI in Mumbai, IN means becoming a trusted first point of contact for people seeking reliable guidance over the phone. Working full time from the Mumbai location, you will help maintain smooth day-to-day service standards while building practical expertise in client care. The setting suits those actively looking for Call Support Executive jobs in Mumbai, IN who want steady hands-on experience and a clear path for professional growth inside a focused workplace.

Responsibilities

• Answer and manage incoming telephone enquiries with courtesy and accuracy throughout each shift
• Listen carefully to callers, identify their needs, and supply clear information or solutions in real time
• Log every conversation thoroughly so that follow-up actions remain complete and easy to track
• Pass more complex matters to the relevant internal colleagues without delay
• Uphold consistent service quality that leaves customers feeling heard and assisted
• Share constructive feedback with the wider support group to refine everyday processes
• Handle scheduled outbound calls when required to confirm details or close open loops

Requirements

• Excellent verbal and written communication abilities in English, with working fluency in Hindi preferred for a Mumbai environment
• Calm, patient manner when dealing with a range of caller volumes and situations
• Solid basic computer skills and readiness to learn call-logging systems quickly
• Earlier exposure to telephone support or customer-facing work is desirable though not mandatory
• Minimum qualification of higher secondary completion or equivalent graduate-level study
• Availability for full-time office-based hours at the Mumbai location
• Strong personal organisation and a genuine commitment to helpful service

More About Lexlegis AI

Lexlegis AI is hiring for this role and offers a supportive team environment. Team members work together closely, focusing on steady improvement and mutual respect so every Call Support Executive can contribute with confidence in Mumbai, IN.

Apply Today

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