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Be ready to role-play calm call handling, paraphrase a frustrated caller, and explain how you’d document issues for an AI/legal product team. Ask how Lexlegis routes tickets, measures handle time vs. quality, and trains new support hires.
Strong fit if you communicate clearly under pressure, like structured CRM work, and want on-site support experience with an AI-oriented product company in Mumbai. Thin public company detail means culture and tools should be validated directly with the hiring team.
As a Call Support Executive at Lexlegis AI, expect inbound/outbound calls, ticket logging, clear answers on product or case status, and handoffs to specialists when legal/AI questions need escalation. Days typically mix live calls, CRM notes, follow-ups, and short team huddles to keep response quality consistent.
No. The listing marks the job as non-remote in Mumbai, IN.
Only the domain lexlegis-ai.com is in the provided data—confirm mission, product, and team size with the employer.
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Website: lexlegis-ai.com
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Lexlegis AI is hiring a Call Support Executive in Mumbai, IN for a full-time role that places you at the heart of customer interactions. This position welcomes professionals ready to deliver clear, helpful telephone assistance within a dedicated Mumbai-based team. The Opportunity Stepping into the Call Support Executive opening at Lexlegis AI in Mumbai, IN means becoming a trusted first point of contact for people seeking reliable guidance over the phone. Working full time from the Mumbai location, you will help maintain smooth day-to-day service standards while building practical expertise in client care. The setting suits those actively looking for Call Support Executive jobs in Mumbai, IN who want steady hands-on experience and a clear path for professional growth inside a focused workplace. Responsibilities Answer and manage incoming telephone enquiries with courtesy and accuracy throughout each shift Listen carefully to callers, identify their needs, and supply clear information or solutions in real time Log every conversation thoroughly so that follow-up actions remain complete and easy to track Pass more complex matters to the relevant internal colleagues without delay Uphold consistent service quality that leaves customers feeling heard and assisted Share constructive feedback with the wider support group to refine everyday processes Handle scheduled outbound calls when required to confirm details or close open loops Requirements Excellent verbal and written communication abilities in English, with working fluency in Hindi preferred for a Mumbai environment Calm, patient manner when dealing with a range of caller volumes and situations Solid basic computer skills and readiness to learn call-logging systems quickly Earlier exposure to telephone support or customer-facing work is desirable though not mandatory Minimum qualification of higher secondary completion or equivalent graduate-level study Availability for full-time office-based hours at the Mumbai location Strong personal organisation and a genuine commitment to helpful service More About Lexlegis AI Lexlegis AI is hiring for this role and offers a supportive team environment. Team members work together closely, focusing on steady improvement and mutual respect so every Call Support Executive can contribute with confidence in Mumbai, IN. Apply Today To apply, complete your application directly on this…
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