- Company: Serco
- Location: Oklahoma City, Oklahoma
- Salary: Pay not listed
Serco — company details are preparing and update automatically in a few seconds (or refresh).
BUSINESS PROCESS ANALYST II - Serco - Oklahoma City, Oklahoma
The Opportunity
Join Serco in Oklahoma City, where you'll be part of a dynamic team dedicated to supporting our customers with their retirement pensions. This role offers an exciting opportunity to make a difference every day by leveraging your expertise and collaborative skills to impact the servicing of our retirees.
Your Responsibilities
- Analyze and improve existing business processes to enhance efficiency and effectiveness.
- Collaborate with cross-functional teams to identify areas for process optimization.
- Develop and document process improvement plans and recommendations.
- Support the implementation of new or revised processes, ensuring smooth transition and adoption by all stakeholders.
Qualifications
- Bachelor's degree in Business Administration, Management Information Systems, or a related field is required; Master’s degree preferred.
- Minimum 3 years of experience as a Business Process Analyst or similar role.
- Strong analytical and problem-solving skills with the ability to identify areas for improvement in business processes.
- Excellent communication and interpersonal skills, including the ability to work effectively with cross-functional teams.
- Familiarity with process mapping tools and methodologies is desirable.
Why Join Serco
At Serco, you'll have the opportunity to contribute to a mission that directly impacts the lives of retirees. Our team environment fosters collaboration and innovation, allowing you to grow both personally and professionally while making a meaningful difference in the community.
Applying for This Role
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Don't miss out on this exciting opportunity to join our dynamic team and make a real impact!
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).
Listing facts
- Role Business Process Analyst II
- Employer Serco
- Location Oklahoma City, Oklahoma
- Type Full Time
- Pay (from listing) Pay not listed
- Posted August 11, 2026
- Apply by September 11, 2026
- Country United States
- Overview Full job description on this page (287 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Business Process Analyst
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Gather and organize information on problems or procedures.
- Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
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Occupation family: Business Process Analyst
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