Loading...

Free AI Resume Builder — land more interviews with a polished resume in minutes.

Try it free

Business Analysis & Operations Lead Senior Associate, Consumer Bank Marketing

  • Company: JP Morgan Chase & Co.
  • Location: Columbus, Ohio
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

JP Morgan Chase & Co. at a glance

jpmorganchase.com
  • Founded 1968
  • Employees 243000
  • Ticker JPM
JPM 330.62 USD +1.01%
  • Revenue $182.45B
  • Net income $57.05B

Investor research: Yahoo Finance · SEC filings

Federal funding recipient: largest known award $2.3M from the Pension Benefit Guaranty Corporation (started Dec 6, 2011) — via USAspending.gov

Cfo - cid

Registered as a global legal entity (LEI 8I5DZWZKVSZI1NUHU748, US) — via GLEIF

68,724 Wikipedia views in June 2026 — a rough gauge of public visibility.

Source: Wikipedia · LinkedIn

BUSINESS ANALYSIS & OPERATIONS LEAD SENIOR ASSOCIATE, CONSUMER BANK MARKETING
JPMorgan Chase & Co.
Columbus, Ohio

What This Role Involves

The Becoming a Customer team is responsible for driving seamless, innovative and personalized omni-channel shopping, offers and account opening experiences for Consumer Bank Marketing. As the Business Analysis & Operations Lead Senior Associate, you will lead customer journey strategy from awareness and conversion through onboarding and deepening.

Core Duties

  • Uncover actionable insights to enhance customer experience across all touchpoints
  • Develop and implement strategies for seamless customer journeys
  • Collaborate with cross-functional teams to drive innovation in marketing initiatives
  • Analyze data to inform strategic decisions and optimize processes

Who We're Looking For

  • Strategic marketing professional with experience in customer journey strategy
  • Strong analytical skills and ability to interpret complex data
  • Excellent communication and collaboration skills
  • Experience in omni-channel marketing and personalization
  • A proven track record of delivering innovative solutions that drive business growth

Working at JPMorgan Chase & Co.

JPMorgan Chase & Co. is a global leader in financial services, providing innovative solutions to millions of customers worldwide. Our culture values diversity and inclusion, fostering an environment where employees can thrive both professionally and personally.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to increase your chances of being considered.

Apply on company site

You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.

What people say about JP Morgan Chase & Co.

Recent news

Aggregated from public discussions and news; opinions are the authors’ own.

Working in Columbus, Ohio

Weather right now in Columbus, Ohio: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Ohio is a state in the Midwestern region of the United States. It borders the Canadian province of Ontario to the north, Pennsylvania to the east, West Virginia to the southeast, Kentucky to the southwest, Indiana to the west, and Michigan to the northwest. Ohio is the 34th-largest state by area, at 44,825 sq mi (116,100 km2), and the seventh-most populous state, with a population of nearly 11.9 m

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.6%via BLS JOLTS

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 187,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Unemployment rate in Ohio: 3.7%via U.S. Bureau of Labor Statistics

Cost of living in Ohio: 7.2% below the national averagevia BEA

Minimum wage in Ohio: $11.00/hrvia FRED

Real GDP per capita in Ohio: $61,709via FRED

Home prices in Ohio (year over year): +4.8%via FRED

Median household income in Franklin County: $73,795via US Census ACS / Data USA

Average commute time in Franklin County: 22 minvia US Census ACS / Data USA

Most common commute in Franklin County: Drove Alone (68%) — via US Census ACS / Data USA

Households with home internet in Franklin County: 94%via US Census ACS / Data USA

Nearby green space: 11 parks within 1.5km — closest is Ohio Police & Firefighter Memorial. via OpenStreetMap

Nearest public transit: N High St & W Broad St (bus stop, 58m). via OpenStreetMap

Nearby history: New Hayden Building, listed 2009 (47m away) — via National Register of Historic Places

Typical climate: average high 64°F / low 41°F year-round (summers around 85°F, winters around 21°F) — via NOAA 1991-2020 Normals

Walkability: Most walkablevia EPA National Walkability Index

Typical rent nearby: $1,194/mo · $1,430/movia HUD Fair Market Rents

  • Elevation 239m (784 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

Add application deadline to calendar

Listing facts

  • Role Business Analysis & Operations Lead Senior Associate, Consumer Bank Marketing
  • Employer JP Morgan Chase & Co.
  • Location Columbus, Ohio
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted July 28, 2026
  • Apply by August 27, 2026
  • Country United States
  • Overview Full job description on this page (235 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Public discussions & open sources

Attributed public threads and profiles — not employee reviews or star ratings.

Cached public sources (Hacker News, Dev.to, GitHub, etc.).

Employer website

jpmorganchase.com

Explore related openings

Research this employer

Pull public facts we already cached for this company (Wikipedia, news, discussions). We never invent Glassdoor-style ratings.

Open interview kit (print-friendly)

Get free job alerts for roles like this

Free for candidates — daily or weekly emails when matching roles go live.

Keep exploring on Get A Job.ai

Not quite the right fit? Your next opportunity is a click away.

Hiring instead? Post a job and reach candidates searching right now.

Business Analysis & Operations Lead Senior Assoc… JP Morgan Chase & Co. · Columbus, Ohio