Business Analysis Manager, Capital One Shopping (Remote-Eligible

Join Capital One as a Business Analysis Manager for Capital One Shopping, a remote-eligible opportunity based in Jackson, Hinds County. In this full-time role, you'll drive strategic initiatives that shape our financial marketplace and rewards platform, collaborating with experienced teams to solve complex business challenges.

About the Role

As a Business Analysis Manager, you'll own the analytical backbone of critical business decisions at Capital One Shopping. You'll translate market insights and customer data into actionable strategies, partnering across product, technology, and operations teams to test ideas, validate assumptions, and deliver measurable results. Your work will directly influence customer experience, operational efficiency, and company performance.

What You'll Do

• Lead end-to-end analysis of business opportunities, competitive landscapes, and customer behavior to inform strategy and product roadmap decisions
• Develop frameworks, metrics, and dashboards that track initiative performance and enable data-driven decisions
• Manage complex projects from conception through execution, coordinating cross-functional stakeholders including technology, marketing, and finance teams
• Identify process inefficiencies and recommend improvements that enhance scalability and profitability
• Present findings and recommendations to leadership, translating analytical insights into clear business narratives
• Conduct research on market trends, customer needs, and competitive positioning within the rewards and fintech landscape

What We're Looking For

• Proven experience in business analysis, strategy, or consulting at a financial services, technology, or comparable organization
• Strong analytical and quantitative skills with proficiency in data analysis tools and SQL or Python
• Excellent stakeholder management and communication abilities, with the ability to influence without authority
• Strategic mindset paired with strong execution—you balance big-picture thinking with attention to detail
• Experience driving projects through ambiguity and change in fast-paced environments
• Bachelor's degree in business, finance, economics, engineering, or related field (or equivalent professional experience)
• Familiarity with financial services, rewards programs, or digital marketplaces preferred

About Capital One

Capital One is a leading digital bank and financial services company, serving millions of customers across credit cards, banking, and auto financing. Capital One Shopping makes earning rewards effortless, connecting members to cashback and personalized offers. We're driven by innovation, transparency, and a commitment to building products that customers love.

How to Apply

Ready to make an impact? Apply directly through this listing and join a collaborative team that values analytical rigor, creative problem-solving, and meaningful work.