Bank Operations CMI Specialist

Regions is hiring a full-time Bank Operations CMI Specialist at its Hoover, AL - Riverchase Operations Center (Birmingham, AL) location. This Bank Operations CMI Specialist role supports essential operational functions at a busy regional operations hub near Birmingham, AL.

The Opportunity

Join the team at Regions as a Bank Operations CMI Specialist working from the Riverchase Operations Center in Hoover, AL. In this full-time position you will play a hands-on part in daily bank operations workflows, helping keep customer-related processes accurate, timely, and compliant. Candidates searching for Bank Operations CMI Specialist jobs in Hoover, AL - Riverchase Operations Center (Birmingham, AL) or Regions careers will find a focused role that rewards precision and reliability in a professional operations environment.

Key Responsibilities

• Process and review bank operations transactions and related CMI activity with high accuracy and attention to establishes guidelines.
• Monitor queues, resolve routine and escalated operational items, and update records in core banking systems.
• Research discrepancies, gather supporting documentation, and complete necessary adjustments or corrections.
• Ensure work meets internal controls, regulatory expectations, and quality standards for bank operations.
• Collaborate with teammates and other departments to clear items efficiently and maintain service levels.
• Document processing steps, maintain audit-ready files, and follow established procedures for the Riverchase Operations Center.
• Identify process gaps or recurring issues and escalate recommendations that improve operational efficiency.

Requirements

• Proven experience in bank operations, financial services processing, or a closely related operational role preferred.
• Strong attention to detail, organizational skills, and comfort handling high volumes of detailed work.
• Familiarity with banking systems, transaction platforms, or similar operational software tools.
• Ability to follow procedures, apply judgment to routine exceptions, and maintain confidentiality of customer and bank information.
• Clear written and verbal communication skills for working with colleagues across departments.
• Willingness to work on-site at the Hoover, AL - Riverchase Operations Center (Birmingham, AL) location as a full-time Bank Operations CMI Specialist.
• High school diploma or equivalent required; additional education or prior bank operations experience is a plus.

Why Join Regions

Regions is hiring for this Bank Operations CMI Specialist role and offers a supportive team environment at the Riverchase Operations Center. The position gives you the chance to contribute to steady, meaningful bank operations work near Birmingham, AL while building solid experience in a collaborative setting.

Ready to Apply?

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