Senior Associate, New Verticals – Convenience Merchant Strategy & Operations

DoorDash USA invites applications for the Senior Associate, New Verticals - Convenience Merchant Strategy & Operations position across New York, NY; San Francisco, CA; Chicago, IL; Seattle, WA; Los Angeles, CA; and Washington D.C. This full-time role centers on advancing enterprise-level convenience partner growth within the dedicated New Verticals group.

The Opportunity

As an individual contributor reporting to a manager on the Convenience Strategy & Operations team, you will hold dedicated accountability for a portfolio of prominent enterprise convenience banners. You will operate with general-manager scope to enlarge the customer base, lift merchant outcomes, and deliver ambitious expansion targets in a highly engaged, profitable category. New Verticals began expanding product ranges, supporting tools, and consumer experiences in 2020 and now functions as a primary business-growth driver, with convenience representing the earliest non-restaurant orientation and the segment recording strong monthly engagement.

Day-to-Day Responsibilities

• Identify the strongest promotion designs, occasions, and audience segments for each merchant account and coordinate execution with the partnerships group.
• Collaborate with the New Verticals growth specialists to refine on-screen product presentation and merchandising across every stage of the digital journey.
• Spot, validate, and execute the highest-leverage growth concepts that take merchant capabilities from concept to live offering.
• Create marketplace strategies rooted in fundamental principles that balance needs across delivery partners, merchants, and shoppers.
• Own performance dashboards and manage weekly metric trends that keep operational quality high.
• Build detailed models in spreadsheet and query languages that quantify economic, operational, and strategic trade-offs for programs and tests, accelerating insight with artificial-intelligence assistance.
• Turn strategic choices into live experiments, platform features, and original tooling that produce measurable progress.
• Deploy artificial-intelligence solutions to automate manual steps, prototype concepts, and craft product roadmaps while testing new capabilities and circulating lessons across the team.
• Partner with and influence colleagues in growth, quality, finance, product, and engineering so initiatives reach successful completion.

Who We're Looking For

• Two to four or more years of proven results in highly analytical, cross-functional environments such as technology, operations, strategy, consulting, banking, or comparable domains.
• A completed bachelor’s degree, ideally in economics, business, finance, or another related business discipline.
• Consistent ownership of outcomes, including both favorable results and setbacks, with a continuous drive to refine personal work quality.
• An entrepreneurial orientation that favors rapid action and construction of efforts from the ground up.
• Comfort allowing data to decide discussions and a demonstrated ability to extract information via SQL while constructing models in Excel.
• Facility for synthesizing complex challenges from first principles, converting high-level aims into executable plans, and installing lasting processes.
• Equal ease operating at long-range vision and daily detail whileS motivating longer-term progress.
• Resilience and energy amid ambiguity and rapid change characteristic of startup-like settings.
• Proactive experimentation with artificial-intelligence tools such as Claude, Cursor, Gemini, and similar platforms to automate repetitive work, deepen analysis, and open capacity that previously required larger teams, together with readiness for scope that evolves as these technologies strengthen.

Why Join DoorDash USA

DoorDash USA offers the chance to help extend convenient access to everyday goods far beyond restaurant meals while strengthening local economies. Team members gain space to contribute distinctive perspectives, confront novel challenges, and steer their own career development inside a rapidly evolving organization. The company cultivates inclusive teams drawn from diverse backgrounds and experiences and equips every person with the support needed to perform at a high level free from discrimination on the basis of race, ancestry, national origin, religion, age, gender, marital status, sexual orientation, gender identity, disability, or veteran status.

How to Apply

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