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Assistant Manager - Customer Service

  • Company: Thermo Fisher Scientific
  • Location: Bengaluru, India
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Map
  • Pay not listed

Thermo Fisher Scientific at a glance

thermofisherscientific.com

SEC filings mentioning "ThermoFisher Scientific": 196search EDGAR

Assistant Manager - Customer Service at ThermoFisher Scientific in Bengaluru, India

About the Role

As an Assistant Manager - Customer Service at Thermo Fisher Scientific, you will be a key member of our team responsible for enhancing customer satisfaction and driving operational efficiency. This role involves managing daily customer interactions, resolving issues, and providing exceptional service to ensure our customers have a positive experience with us.

Key Responsibilities

  • Handle and resolve complex customer inquiries and complaints in a timely manner.
  • Develop and maintain strong relationships with internal teams to ensure seamless service delivery.
  • Assist in the training of new customer service representatives as needed.
  • Analyze customer feedback to identify trends and areas for improvement.

Who We're Looking For

  • A minimum of 3 years of experience in a similar role within the customer service or sales domain.
  • Strong interpersonal and communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Demonstrated problem-solving and decision-making capabilities.

About ThermoFisher Scientific

Thermo Fisher Scientific is dedicated to enabling our customers to make the world healthier, cleaner, and safer. We provide our global teams with the resources needed to achieve their goals and contribute meaningfully to society. Join us in bringing our mission to life every day.

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What people say about Thermo Fisher Scientific

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Working in Bengaluru, India

Weather right now in Bengaluru, India: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Bengaluru, also known as Bangalore, is the capital and largest city of the southern Indian state of Karnataka. As per the 2011 census, the city had a population of 8.4 million, making it the third most populous city in India and the most populous in South India. The Bengaluru metropolitan area had a population of around 8.5 million, making it the fifth most populous urban agglomeration in the country. It is located towards the southern end of the Deccan Plateau, at an altitude of 900 m (3,000 ft) above sea level. The city is known as India's "Garden City", due to its parks and greenery.

Karnataka is a state in the southwestern coast of India. It was formed as Mysore State on 1 November 1956, with the passage of the States Reorganisation Act, and renamed Karnataka in 1973. The state is bordered by the Lakshadweep Sea to the west, Goa to the northwest, Maharashtra to the north, Telangana to the northeast, Andhra Pradesh to the east, Tamil Nadu to the southeast, and Kerala to the so

🇮🇳 Relocation safety for India: High Riskvia Warnely, CC BY 4.0

National unemployment rate in India: 4.2%via World Bank

GDP per capita in India: $2,702via World Bank

Consumer price inflation in India: 2.4% (annual) — via World Bank

Real GDP growth in India: 7.6% (annual) — via World Bank

  • Elevation 921m (3,022 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Assistant Manager - Customer Service
  • Employer Thermo Fisher Scientific
  • Location Bengaluru, India
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted August 14, 2026
  • Apply by September 13, 2026
  • Country India
  • Overview Full job description on this page (227 words)

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Assistant Manager - Customer Service Thermo Fisher Scientific · Bengaluru, India