Account Associate – State Farm Agent Team Member

Join Natalie Burkhaulter - State Farm Agent as an Account Associate in Coppell, Dallas, where you'll serve as a vital member of our growing agency team, helping customers navigate their insurance needs with professionalism and care.

About the Role

As an Account Associate with our State Farm agency in Coppell, Dallas, you'll work full time in a fast-paced, customer-focused environment. This position offers genuine opportunities for professional growth, comprehensive training, and the chance to become an indispensable part of a community-engaged insurance practice that truly values its team members.

What You'll Do

• Provide outstanding customer service to clients calling or visiting our Coppell office with policy questions, billing inquiries, and service requests
• Process applications, policy changes, and administrative documentation with accuracy and attention to detail
• Support the agent in client relationship management and follow-up activities
• Maintain organized client records and assist with scheduling appointments
• Handle inbound communications and direct inquiries to appropriate team members
• Contribute to a professional, welcoming office environment that reflects our commitment to the community

What We're Looking For

• Strong communication and interpersonal skills with a genuine interest in helping others
• Organizational abilities and attention to detail in administrative tasks
• Reliability and a professional demeanor in a customer-facing role
• Willingness to pursue State Farm licensing with our support and reimbursement
• Ability to work collaboratively within our agency team

About Natalie Burkhaulter - State Farm Agent

Our agency, based in Coppell, Dallas, is led by Natalie Burkhaulter, a State Farm agent with deep roots in the industry and a commitment to serving our community. With extensive insurance experience and active involvement in local organizations and the Chamber of Commerce, our agency combines professional expertise with genuine community values. We invest in our team through training, development, and a supportive workplace culture.

Benefits

• Competitive salary
• Performance-based bonus opportunities
• Health stipend
• 401(k) retirement plan
• Paid time off
• Comprehensive training and professional development
• License reimbursement
• Clear opportunity for career advancement

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.