Print / Save PDF Back to job

Account Associate – State Farm Agent Team Member

Natalie Burkhaulter - State Farm Agent · Coppell, Dallas

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Fit summary

Strong fit if you like client-facing office work, reliable routines, and learning insurance in a small State Farm agent team in Coppell—less so if you need remote work or a pure corporate HQ path (this listing is not remote).

Day in the role

As an Account Associate on Natalie Burkhaulter’s State Farm agent team in Coppell, you would typically support client accounts day to day: answering service calls, helping with policy questions, preparing quotes or renewals with licensed staff, updating records, and coordinating follow-ups so the agency delivers reliable, local service.

Skills to emphasize

Focus on clear phone and in-person service, accurate CRM/note-taking, multiproduct insurance literacy (auto, home, life, small business as the agency offers), and calm problem-solving under volume. No specific certification path is defined in the job data; learn agency workflows and any State Farm tools the team uses.

FAQ from this listing

Is this role remote?

No. The listing is for an on-site Account Associate with Natalie Burkhaulter - State Farm Agent in Coppell, Dallas.

What does the company do?

It is a State Farm agent’s local insurance office serving clients via the agency’s website and in-person/phone service.

Are certifications required in the data?

No certification family or resources were provided for this listing; any license needs would come from the employer, not from this enricher data.

Company facts (cached)

Website: natalieburkhaulterstatefarmagent.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Join Natalie Burkhaulter - State Farm Agent as an Account Associate in Coppell, Dallas, where you'll serve as a vital member of our growing agency team, helping customers navigate their insurance needs with professionalism and care. About the Role As an Account Associate with our State Farm agency in Coppell, Dallas, you'll work full time in a fast-paced, customer-focused environment. This position offers genuine opportunities for professional growth, comprehensive training, and the chance to become an indispensable part of a community-engaged insurance practice that truly values its team members. What You'll Do Provide outstanding customer service to clients calling or visiting our Coppell office with policy questions, billing inquiries, and service requests Process applications, policy changes, and administrative documentation with accuracy and attention to detail Support the agent in client relationship management and follow-up activities Maintain organized client records and assist with scheduling appointments Handle inbound communications and direct inquiries to appropriate team members Contribute to a professional, welcoming office environment that reflects our commitment to the community What We're Looking For Strong communication and interpersonal skills with a genuine interest in helping others Organizational abilities and attention to detail in administrative tasks Reliability and a professional demeanor in a customer-facing role Willingness to pursue State Farm licensing with our support and reimbursement Ability to work collaboratively within our agency team About Natalie Burkhaulter - State Farm Agent Our agency, based in Coppell, Dallas, is led by Natalie Burkhaulter, a State Farm agent with deep roots in the industry and a commitment to serving our community. With extensive insurance experience and active involvement in local organizations and the Chamber of Commerce, our agency combines professional expertise with genuine community values. We invest in our team through training, development, and a supportive workplace culture. Benefits Competitive salary Performance-based bonus opportunities Health stipend 401(k) retirement plan Paid time off Comprehensive training and professional development License reimbursement Clear opportunity for career advancement How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

Generated for personal interview prep · 2026-07-17 UTC · getajob.ai