- Company: Commonwealth Bank of Australia (nationwide)
- Location: Australia (nationwide) (nationwide)
- Salary: Pay not listed
Commonwealth Bank of Australia (nationwide) at a glance
commbank.com.au- Founded 1911
- Employees 53262
SEC filings mentioning "Commonwealth Bank of Australia (nationwide)": 1,753 — search EDGAR
Private funding round disclosed to the SEC: $30.0B offering (filed 2010-02-12) — Form D filing
163 employees covered under a retirement plan (2022 filing) — via DOL Form 5500 / EFAST2
Registered as a global legal entity (LEI MSFSBD3QN1GSN7Q6C537, AU) — via GLEIF
Commonwealth Bank of Australia (nationwide) (CommBank) is Australia (nationwide)’s largest ASX-listed company and a multinational bank offering retail, business, and institutional banking plus funds, insurance, and investment services across Australia (nationwide), New Zealand, Asia, the US, and the UK. Founded in 1911, it employs about 53,262 people. See Wikipedia and commbank.com.au.
10,379 Wikipedia views in July 2026 — a rough gauge of public visibility.
CUSTOMER BANKING SPECIALIST - MENTONE
Commonwealth Bank of Australia (nationwide) (nationwide)
Australia (nationwide) (nationwide)
About This Position
The Customer Banking Specialist role at Commonwealth Bank of Australia (nationwide) (nationwide) in Mentone is a part-time, on-site position. As the public face of CommBank, this role involves delivering a seamless banking experience to over 10 million personal and small business customers. Rosters are predetermined, so please ensure availability for Monday-Friday 11am-4pm before applying.
Responsibilities
- Deliver exceptional customer service in person and over the phone
- Process transactions accurately and efficiently
- Handle inquiries related to banking products and services
- Assist with account management, including opening new accounts and providing financial advice where appropriate
- Support community engagement initiatives as required
Who We're Looking For
We are seeking a detail-oriented individual with excellent communication skills. The ideal candidate will have experience in retail banking or customer service, along with a strong understanding of financial products and services. Previous experience in a similar role is highly desirable.
Working at Commonwealth Bank of Australia (nationwide) (nationwide)
At Commonwealth Bank of Australia (nationwide) (nationwide), we value our employees and provide them with opportunities for growth and development. Our culture emphasizes teamwork, innovation, and customer satisfaction. We offer competitive salaries and benefits, as well as a supportive work environment that encourages personal and professional development.
Next Steps
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Ensure you are available for the predetermined roster before applying.
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Explore Commonwealth Bank of Australia (nationwide) online
What people say about Commonwealth Bank of Australia (nationwide)
Public coverage focuses on technology and service delivery rather than workplace review sites. Recent reporting includes a Microsoft collaboration on customer service and leadership appointments (CIO/CTO) aimed at technology and AI strategy (Microsoft Source; Reuters). No employee star ratings were in the source data.
- The Blockchain Revolution Gets Endorsement in Wall Street Survey
- The euro is a disaster even for the countries that do everything right
- Banks’ ageing IT systems buckle under strain
- Bubble talk
Recent news
- How Commonwealth Bank and Microsoft are reimagining the future of customer service - Microsoft Source
- Commonwealth Bank Appoints Victoria Ledda Group Chief Information Officer - CDO Magazine
- Trump ceasefire call sees oil spike - CommBank
- Commonwealth Bank of Australia (nationwide) appoints new CIO, CTO to boost technology, AI strategy - Reuters
- Is It Too Late To Consider Commonwealth Bank Of Australia (nationwide) (ASX:CBA) After Recent Share Price Rise? - Yahoo Finance
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Australia (nationwide) (nationwide)
The role is listed for Australia (nationwide)—a large, mostly dry continent spanning the mainland, Tasmania, and surrounding islands. Expect work tied to CommBank’s national retail network and Australia (nationwide)n banking hours and regulations rather than a single city campus.
National unemployment rate in Australia (nationwide): 4.1% — via World Bank
GDP per capita in Australia (nationwide): $65,130 — via World Bank
Consumer price inflation in Australia (nationwide): 2.9% (annual) — via World Bank
Real GDP growth in Australia (nationwide): 1.4% (annual) — via World Bank
Average hours worked per year in Australia (nationwide): 1,633 — via OECD
Build the skills for this role
Prioritise customer communication, product knowledge (deposits, cards, digital banking), basic credit awareness, and strict privacy/AML habits. No certification list or costs were supplied for this role family.
Prepare concise stories on resolving difficult customer issues, explaining fees or product trade-offs, and following procedure under pressure. Expect scenario questions on escalation, fraud red flags, and using digital channels alongside branch or phone support.
Strong fit if you enjoy high-volume customer problem-solving inside a large regulated bank and can stay accurate under compliance rules. Less ideal if you want remote-first or purely technical work.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role Customer Banking Specialist
- Employer Commonwealth Bank of Australia (nationwide)
- Location Australia (nationwide) (nationwide)
- Type Part Time
- Pay (from listing) Pay not listed
- Posted August 22, 2026
- Apply by September 21, 2026
- Country Australia (nationwide)
- Overview Full job description on this page (259 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Public discussions & open sources
Attributed public threads and profiles — not employee reviews or star ratings.
- Hacker News — The Blockchain Revolution Gets Endorsement in Wall Street Survey
- Hacker News — The euro is a disaster even for the countries that do everything right
- Hacker News — Banks’ ageing IT systems buckle under strain
- Hacker News — Bubble talk
Cached public sources (Hacker News, Dev.to, GitHub, etc.).
Employer website
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4 other opening(s) at Commonwealth Bank of Australia (nationwide) on Get A Job.AI
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