Workers’ Compensation Senior Claim Representative

The Hartford is hiring a Workers' Compensation Senior Claim Representative for a full-time position in Salem. Step into this senior claims role where you can apply specialized expertise to guide complex cases toward fair, timely outcomes while supporting organizational priorities.

Role Overview

As a Workers' Compensation Senior Claim Representative at The Hartford in Salem, you hold primary accountability for the full lifecycle of assigned claims. You will plan strategic approaches, evaluate exposure, and drive resolution decisions that protect both the organization and the individuals involved in workers’ compensation matters.

What You'll Do

• Develop and implement investigation plans for new and ongoing workers’ compensation claims to establish facts and confirm compensability.
• Analyze medical records, employment details, and other evidence to determine claim value, set reserves accurately, and recommend next steps.
• Collaborate with treating providers, employers, and internal specialists to manage treatment plans and promote safe return-to-work options.
• Negotiate settlements and resolve disputes while maintaining clear documentation and regulatory compliance throughout the process.
• Manage a diverse caseload, monitor progress against targets, and identify process improvements that enhance claims handling efficiency.

Requirements

• Demonstrated background handling workers’ compensation claims at a senior or advanced claim representative level.
• Solid knowledge of workers’ compensation statutes, claim evaluation techniques, and insurance practices applicable to the area.
• Strong analytical, negotiation, and interpersonal abilities for effective communication with claimants, vendors, and colleagues.
• Capacity to organize multiple priorities, exercise sound judgment independently, and meet established handling timelines.
• Dedication to thorough, ethical claim practices that prioritize accuracy and service quality.

Working at The Hartford

The Hartford is an insurance company that seeks to create meaningful impact far beyond standard coverages and policies. Working here provides every chance to reach your professional goals while helping others reach theirs as well. The team environment encourages collaboration aimed at positively influencing the future of the organization.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.