Customer Service Officer and Cabin Baggage Officer

Jetstar Airways Pty Ltd seeks a Customer Service Officer and Cabin Baggage Officer in Queensland, Australia. This permanent part-time appointment at Brisbane airport suits individuals pursuing Customer Service Officer and Cabin Baggage Officer jobs in Queensland, Australia or Jetstar Airways Pty Ltd careers closer to home.

About the Role

In this Customer Service Officer and Cabin Baggage Officer position with Jetstar Airways Pty Ltd, you will form an important link in smooth passenger journeys at Brisbane airport across Queensland, Australia. The permanent part-time schedule places you front and centre of daily airport activity, where you help shape positive outcomes for travellers by balancing attentive support with careful attention to operational security and schedule reliability. As a valued member of the airport team you will work at Brisbane airport every shift, representing the organisation during peak and quieter periods alike while contributing to dependable ground-level execution.

Your Responsibilities

• Welcome travellers and guide them through airport processes with clear, helpful information
• Oversee cabin baggage arrangements to keep items compliant and operations seamless
• Follow and reinforce safety practices that protect colleagues and passengers throughout each officershift
• Assist in keeping flights running to planned times by supporting efficient ground handling
• Respond to passenger needs promptly in the busy Brisbane airport environment
• Work closely with teammates so the overall workflow remains coordinated and professional

Qualifications

• Clear verbal communication and a consistently polite manner with a wide range of people
• Capacity to stay composed and organised when activity levels rise
• Understanding of the importance of safety rules and reliable timekeeping in airport settings
• Physical readiness for standing, light lifting related to cabin bags and moving around terminals
• Flexibility to fulfil permanent part-time hours at Brisbane airport in Queensland, Australia
• Background in public-facing roles is viewed favourably though not essential

More About Jetstar Airways Pty Ltd

Jetstar Airways Pty Ltd is hiring for this role and offers a supportive team environment.

Apply Today

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