Customer Service Representative (Motivator)

Goodlifefitness is hiring a full-time Customer Service Representative (Motivator) in Guelph, Ontario. This on-site role invites you to deliver personable, high-energy support that helps every visitor feel welcomed and assisted throughout their experience.

About This Position

The Customer Service Representative (Motivator) opportunity with Goodlifefitness places you at the heart of daily guest interactions in Guelph, Ontario. Working full time on location at the Guelph Pergola Commons site, you will act as a primary point of contact who combines attentive service with an encouraging presence. Your work keeps communication open, resolves everyday questions efficiently, and leaves people with a clear sense that their needs are taken seriously. Success means balancing warmth and professionalism so that every conversation strengthens trust in Goodlifefitness while supporting smooth day-to-day operations. This is a hands-on local role ideal for those who enjoy face-to-face connection and thrive when helping others feel motivated and informed.

Key Responsibilities

• Welcome arriving guests with genuine energy and make them feel immediately at ease
• Listen actively to questions, feedback, and concerns, then respond with accurate and clear information
• Guide people through common service processes and share relevant details that help them decide next steps
• Maintain an uplifting, motivational tone that encourages positive engagement during every conversation
• Document interactions carefully so important details remain accessible to the wider team
• Escalate more complex matters promptly while keeping the customer informed and supported
• Partner with coworkers to keep service flow steady even during peak periods
• Uphold consistent standards of courtesy, reliability, and professional presentation at all times

Who We're Looking For

• Outgoing communicators who naturally put people first and enjoy service-focused work
• Individuals comfortable remaining positive and motivational throughout a full-time schedule
• Problem solvers who stay calm and solution-oriented when addressing guest needs
• Team players ready to coordinate closely with colleagues in a busy on-site setting
• Reliable applicants who present themselves professionally and can adapt to learning new procedures quickly
• Residents of or those able to commute to Guelph, Ontario for work at the Guelph Pergola Commons location

Why Join Goodlifefitness

Goodlifefitness is hiring for this role and offers a supportive team environment where you can build practical customer-service strengths while contributing every day to a welcoming atmosphere in Guelph, Ontario.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.