Medical Receptionist

Aylo Health is hiring a Medical Receptionist for our Primary Care at Suwanee practice. In this full-time role, you'll greet patients, manage our front desk operations, coordinate scheduling, and ensure every visitor has a welcoming experience. This position offers an opportunity to make a direct impact on patient satisfaction while supporting a dedicated healthcare team.

What This Role Involves

As the frontline representative of our medical practice, you'll be responsible for creating a positive first impression for all patients and visitors. This role requires strong interpersonal skills, attention to administrative detail, and a commitment to maintaining patient privacy and data security in accordance with HIPAA standards. You'll serve as a vital link between our administrative team and clinical staff, ensuring smooth day-to-day operations that support quality patient care.

What You'll Do

• Greet patients and visitors in a friendly, professional manner; obtain visit information and direct them appropriately
• Answer and transfer phone calls; coordinate with our call center to ensure consistent patient support
• Check patients in and out; maintain current patient records with personal and insurance information
• Process patient payments, file insurance claims, and manage account collections
• Schedule and confirm appointments; notify clinical staff of patient arrivals and manage appointment flow
• Handle general office tasks including filing, copying, faxing, and data entry
• Clean and sanitize reception areas, waiting rooms, and office spaces
• Follow all safety and security protocols; safeguard passwords and protected patient information
• Support other office duties as needed to keep operations running smoothly

Requirements

• High school diploma or GED
• Minimum 1 year of medical office reception experience
• Medical Receptionist certification preferred
• Excellent verbal and written communication skills
• Basic computer proficiency; ability to learn our practice management system
• Strong organizational and multitasking abilities
• Ability to maintain professional composure and a neat appearance
• Dependable attendance and punctuality
• Ability to work collaboratively with team members

About the Company

Aylo Health is committed to enriching the health and well-being of our patients and communities. Our mission centers on making quality healthcare accessible and convenient. We foster a workplace culture that values lasting patient relationships, professional development, and mutual care among team members. We provide competitive compensation and comprehensive benefits including medical, dental, and vision insurance; 401(k) with company match; short- and long-term disability and life insurance; and paid time off with holidays.

Apply Today

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