Full-Time Center Associate

Join The UPS Store in Charlotte, Mecklenburg County as a Full-Time Center Associate. We're looking for a dedicated retail professional to deliver outstanding customer service while managing shipping operations, retail transactions, and business services in our busy Charlotte location.

Position Summary

As a Full-Time Center Associate at The UPS Store, you'll be the heart of our Charlotte storefront, guiding customers through their shipping needs while maintaining our commitment to quality service. This hands-on role combines customer interaction, operational management, and technical proficiency in a fast-paced retail environment. You'll work full-time hours handling everything from package intake to point-of-sale operations, ensuring every customer leaves satisfied with their experience and confident in their choice of The UPS Store.

Core Duties

• Receive, process, and prepare packages for courier shipment, applying appropriate labeling and routing procedures
• Operate point-of-sale systems, copiers, fax machines, and related office equipment with accuracy and efficiency
• Advise customers on shipping options, packaging solutions, and business services tailored to their specific needs
• Handle cash and card transactions while maintaining accurate records and balancing the register
• Present product and service information that helps customers select the best-value solutions for their requirements
• Maintain store cleanliness, organization, and compliance with company standards and procedures

Who We're Looking For

• Previous retail or customer service experience in a fast-paced environment
• Comfort operating point-of-sale systems and standard office equipment
• Strong communication skills and genuine interest in helping customers solve problems
• Ability to process detailed shipping information accurately and work with attention to detail
• Reliable attendance and punctuality for full-time employment
• Positive, professional attitude and willingness to learn company procedures and best practices

Working at The UPS Store

The UPS Store Charlotte team is built on service excellence and mutual support. As a Full-Time Center Associate, you'll work in a dynamic retail setting where your role directly contributes to customer success. You'll gain valuable experience in shipping operations, retail management, and business services while building professional relationships with a committed team.

Apply Today

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.