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Senior On-Site Service Specialist

  • Company: Ricoh Americas Holdings
  • Location: South Boston
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Ricoh Americas Holdings — company details are preparing and update automatically in a few seconds (or refresh).

Join Ricoh Americas Holdings as a Senior On-Site Service Specialist in South Boston, where you'll manage daily operations and equipment support at a client location. This full-time position combines hands-on production equipment operation with comprehensive facility and document services management.

About the Role

As a Senior On-Site Service Specialist, you are the operational backbone of daily service delivery at the client site. You'll operate and maintain high-volume production equipment, oversee document and mail services workflows, and ensure facility operations run smoothly. This on-site role requires your presence and expertise throughout the workday at our South Boston location, delivering reliable, professional support every day.

What You'll Do

  • Operate high-volume duplicating and production equipment with accuracy and reliability
  • Execute document production, copying, and scanning services to client specifications
  • Manage mail services operations and distribution workflows
  • Perform equipment maintenance and troubleshooting to minimize downtime
  • Handle shipping, receiving, and inventory management for supplies and materials
  • Provide binding and finishing services as needed
  • Support general facility operations and maintain a professional client-facing presence

What We're Looking For

  • Proven experience operating complex office and production equipment
  • Working knowledge of document production and mail services operations
  • Ability to manage multiple priorities independently in a dynamic environment
  • Strong attention to detail and commitment to quality output
  • Professional demeanor and solid customer service skills
  • Reliability and commitment to full-time on-site work in South Boston

About Ricoh Americas Holdings

Ricoh Americas Holdings delivers comprehensive document and imaging solutions to businesses, supported by professional on-site service teams dedicated to client success.

How to Apply

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Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).

Listing facts

  • Role Senior On-Site Service Specialist
  • Employer Ricoh Americas Holdings
  • Location South Boston
  • Type Full Time
  • Posted May 20, 2026
  • Apply by 2026-08-01
  • Country context US
  • Overview Full original description on this page (270 words; rewritten for clarity, not a teaser paste)

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ricohamericas.com

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Occupation family: Senior On-Site Service Specialist

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Senior On-Site Service Specialist Ricoh Americas Holdings · South Boston