Mobile Associate, Bilingual – “Limited-Time Only $1,500 Sign – On Bonus” – Retail Sales

Join T-Mobile USA, Inc. as a Bilingual Mobile Associate in San Juan Capistrano, Orange County, and turn everyday customer conversations into rewarding retail sales experiences — with a limited-time $1,500 sign-on bonus on the table.

About the Role

This full-time Bilingual Mobile Associate position puts you at the heart of the T-Mobile retail experience in San Juan Capistrano. You'll connect with a diverse customer base in more than one language, guide shoppers toward the right wireless products and plans, and build the kind of relationships that keep people coming back. It's a people-first role where strong communication directly drives your success.

Key Responsibilities

• Welcome customers in English and a second language, understanding their needs and recommending fitting devices, plans, and services.
• Drive retail sales by confidently presenting T-Mobile products and explaining their value.
• Support customers through account setup, upgrades, and post-purchase questions.
• Maintain product knowledge so you can answer questions accurately and resolve concerns on the spot.
• Contribute to store goals while delivering a consistently positive in-store experience.

Qualifications

• Bilingual fluency, with the ability to assist customers in two languages.
• A genuine interest in retail sales, customer service, and wireless technology.
• Strong interpersonal and listening skills, with a goal-oriented mindset.
• Availability to work full-time on-site in San Juan Capistrano, Orange County.

About T-Mobile USA, Inc.

At T-Mobile USA, Inc., investing in employees is part of the culture. The company's Total Rewards approach extends the same care to team members that it gives customers, including a competitive base salary and compensation package. Team members also gain access to wealth-building opportunities such as an annual stock grant, an employee stock purchase plan, and a 401(k) — reflecting T-Mobile's commitment to sharing its success with the people who make it possible.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.