User Strategy & App Operations

Redotpay invites applications for the full-time User Strategy & App Operations role in Lok Ma Chau, offering a chance to direct user growth initiatives and manage app performance for seekers of User Strategy & App Operations jobs in Lok Ma Chau or Redotpay careers.

Position Summary

This full-time User Strategy & App Operations position based in Lok Ma Chau places you at the centre of refining approaches that boost user engagement while ensuring the application runs smoothly day to day. You will balance strategic planning with hands-on operational oversight, turning insights into actions that support sustained product success in a supportive setting. Candidates looking for User Strategy & App Operations near Lok Ma Chau will find this a focused opportunity to influence both vision and execution without remote or hybrid options.

What You'll Do

• Craft and refine user strategies that target acquisition, retention and long-term value.
• Manage ongoing app operations including monitoring system health, releases and routine tasks.
• Analyse user data and feedback loops to identify improvement areas and measure impact.
• Partner with product, marketing and technical colleagues to roll out enhancements and campaigns.
• Troubleshoot operational issues promptly and document processes for continuous efficiency gains.
• Track core metrics around user behaviour and app stability, reporting progress regularly.

Skills & Qualifications

• Hands-on background in user strategy work or app operations within comparable environments.
• Solid competence in interpreting data sets and drawing clear, actionable conclusions.
• Strong interpersonal and written communication skills suited to cross-team coordination.
• Working knowledge of mobile app ecosystems, user journeys and performance monitoring.
• Proven ability to prioritise competing demands and deliver results in fast-moving settings.
• Degree-level education or equivalent practical experience in a relevant discipline.

About the Company

Redotpay is hiring for this role and offers a supportive team environment.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.