Telecommunicator I (Dispatch)

Mkaa is hiring a full-time Telecommunicator I (Dispatch) in Alcoa, Tennessee, ready to step into a vital public-safety communications role that keeps local responders connected when every second counts. This position suits focused candidates seeking Telecommunicator I (Dispatch) jobs in Alcoa, Tennessee or nearby who thrive on calm decision-making under pressure.

The Opportunity

As a Telecommunicator I (Dispatch) with Mkaa in Alcoa, Tennessee, you become the essential link between community members needing help and the field units that deliver it. You will work on-site in a structured communications environment, handling incoming emergency and non-emergency traffic while coordinating resources for law enforcement, fire, and medical services. The role demands clear communication, rapid prioritization, and steady performance during peak activity periods. Candidates searching for Telecommunicator I (Dispatch) near me will find a full-time opportunity that centers on accurate information flow and professional support for responders serving the Alcoa area.

Key Responsibilities

• Receive, evaluate, and process emergency and non-emergency telephone calls with accuracy and composure.
• Dispatch appropriate public-safety personnel and equipment using standard radio and computer-aided systems.
• Relay critical details, status updates, and location information between callers and field units in real time.
• Maintain continuous awareness of unit availability, incident priority, and geographic reference points across the service area.
• Document call activity, transmission logs, and disposition records according to established protocols.
• Provide pre-arrival guidance to callers when needed and remain on the line until units arrive, if situations require it.
• Monitor multiple channels and screens simultaneously while switching between tasks without losing accuracy.
• Follow departmental policies, confidentiality standards, and quality-assurance procedures at all times.

Qualifications

• High school diploma or equivalent educational credential.
• Demonstrated ability to speak clearly, listen carefully, and type accurately under time pressure.
• Capacity to multi-task, prioritize competing demands, and remain professional during stressful or emotionally charged calls.
• Basic familiarity with maps, street systems, or local geography preferred; willingness to learn Alcoa-area reference points quickly.
• Reliability for scheduled on-site shifts and readiness to complete any required background screening or communications training standard to the title.
• Strong attention to detail and commitment to following written procedures and verbal directions precisely.

Why Join Mkaa

Mkaa is hiring for this Telecommunicator I (Dispatch) role in Alcoa, Tennessee and offers a supportive team environment where clear communication and steady performance are valued every day.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.