Service Technician III – Dunwoody Crossing

General Services seeks a Service Technician III to join our team in North Springs, DeKalb County. As a skilled professional in this advanced technical role, you'll provide expert service, complex troubleshooting, and customer support that upholds our commitment to excellence since 1971.

Role Overview

The Service Technician III is a full-time position focused on delivering high-level technical service and field maintenance. You'll handle complex diagnostic challenges, lead customer interactions, and contribute to operational reliability across our service territory in North Springs and surrounding areas. This role offers the opportunity to apply advanced technical knowledge while supporting team growth and customer success.

What You'll Do

• Diagnose and repair sophisticated technical systems and equipment, applying advanced troubleshooting methodologies
• Perform preventive maintenance and inspections to minimize downtime and extend equipment lifespan
• Provide clear communication with customers regarding service needs, findings, and recommendations
• Document service work accurately and completely, maintaining detailed records of all repairs and maintenance
• Collaborate with team members and potentially mentor junior technicians in technical procedures and best practices
• Respond to service calls with professionalism and ensure customer satisfaction at every interaction

What We're Looking For

• Proven experience as a Service Technician or in a similar technical service role, with demonstrated expertise at an advanced level
• Strong diagnostic and problem-solving abilities with the capacity to work independently on complex issues
• Relevant technical certifications or training in your field of service
• Excellent communication skills and a customer-first approach to service delivery
• Reliability, punctuality, and a commitment to quality workmanship
• Valid driver's license and ability to travel to job sites throughout the service area

Why Join General Services

Since 1971, General Services has built a reputation for First Class service through skilled technicians and collaborative teamwork. We invest in our people, fostering professional development and creating an environment where excellence is celebrated. Join a company that values open communication, continuous improvement, and the growth of every team member.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.