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Senior Staff Representative – Quality Assurance, Off-Wing Surveillance

  • Company: United Airlines
  • Location: Chicago, Illinois
  • Salary: Pay not listed
  • Full Time
  • Company site
  • Pay not listed

United Airlines at a glance

unitedairlines.com

SEC filings mentioning "UNITED AIRLINES": 5,855 · SIC industry: Air Transportation, Scheduledsearch EDGAR

Most recent 8-K (material company event) filed: Jul 15, 2026view filing

Federal funding recipient: largest known award $9.8M from the Department of Defense (started Jul 1, 2016) — via USAspending.gov

Igf::ot::igf flight dispatch/en-route monitoring

27,453 employees covered under a retirement plan (2022 filing) — via DOL Form 5500 / EFAST2

Registered as a global legal entity (LEI K1OQBWM7XEOO08LDNP29, US) — via GLEIF

OSHA safety record: 9 confirmed violations across 7 inspections — via OSHA Establishment Search

Senior Staff Representative - Quality Assurance, Off-Wing Surveillance
UNITED AIRLINES
Chicago, Illinois

Role Overview

We are seeking a dedicated Senior Staff Representative to join our Quality Assurance team in the Off-Wing Surveillance division. This role is crucial for ensuring that all processes and procedures meet high standards of quality and compliance.

Core Duties

  • Conduct comprehensive quality audits and inspections to ensure adherence to company policies and regulatory requirements.
  • Analyze data and provide detailed reports on the performance of surveillance systems and processes.
  • Develop and implement corrective actions based on audit findings to improve overall quality standards.
  • Maintain accurate records and documentation related to quality assurance activities.

Qualifications

  • Minimum 5 years of experience in Quality Assurance or a related field, with at least 3 years in a supervisory role.
  • Demonstrated ability to lead teams and mentor junior staff members.
  • Strong analytical skills and proficiency in data analysis tools.
  • Excellent communication and interpersonal skills for effective collaboration across departments.

Why Join UNITED AIRLINES

At United, you’ll have the opportunity to grow your career while enjoying top-tier health and wellness benefits. Build lasting connections with a diverse team of professionals and serve our customers with excellence. Travel the world using our extensive route network. Let’s define tomorrow together.

Apply Today

Find your future at United. We are reinventing what our industry looks like and what an air… View full listing & apply (via Adzuna). To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Working in Chicago, Illinois

Weather right now in Chicago, Illinois: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:

Illinois is a state in the Midwestern region of the United States. It borders on Lake Michigan to its northeast, the Mississippi River to its west, and the Wabash and Ohio rivers to its south. Of the fifty U.S. states, Illinois has the fifth-largest gross domestic product (GDP), the sixth-largest population, and the 25th-most land area. Its capital city is Springfield in the center of the state, a

🇺🇸 Relocation safety for US: Exercise Normal Cautionvia Warnely, CC BY 4.0

National unemployment rate in US: 4.2%via World Bank

National job openings rate: 4.6%via BLS JOLTS

Private-sector wage growth (year over year): 3.3%via FRED

National quits rate: 1.9%via FRED (BLS JOLTS)

Weekly initial unemployment claims: 208,000via FRED

GDP per capita in US: $90,027via World Bank

Consumer price inflation in US: 2.9% (annual) — via World Bank

Real GDP growth in US: 2.2% (annual) — via World Bank

Average hours worked per year in US: 1,800via OECD

Unemployment rate in Illinois: 5.1%via U.S. Bureau of Labor Statistics

Cost of living in Illinois: 0.0% below the national averagevia BEA

Minimum wage in Illinois: $15.00/hrvia FRED

Real GDP per capita in Illinois: $71,835via FRED

Home prices in Illinois (year over year): +5.8%via FRED

Median household income in Cook County: $81,797via US Census ACS / Data USA

Average commute time in Cook County: 32 minvia US Census ACS / Data USA

Most common commute in Cook County: Drove Alone (55%) — via US Census ACS / Data USA

Households with home internet in Cook County: 91%via US Census ACS / Data USA

Nearby green space: 15 parks within 1.5km — closest is College of Medicine Courtyard. via OpenStreetMap

Nearby history: Cook County Hospital Administration Building, listed 2006 (739m away) — via National Register of Historic Places

Typical climate: average high 59°F / low 44°F year-round (summers around 82°F, winters around 21°F) — via NOAA 1991-2020 Normals

Walkability: Above average walkablevia EPA National Walkability Index

Typical rent nearby: $1,581/mo · $1,781/movia HUD Fair Market Rents

  • Elevation 184m (604 ft)

Source: Wikipedia (state)

Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.

Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.

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Listing facts

  • Role Senior Staff Representative – Quality Assurance, Off-Wing Surveillance
  • Employer United Airlines
  • Location Chicago, Illinois
  • Type Full Time
  • Pay (from listing) Pay not listed
  • Posted July 24, 2026
  • Apply by August 24, 2026
  • Country United States
  • Overview Full job description on this page (253 words)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

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unitedairlines.com

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Senior Staff Representative – Quality Assurance,… United Airlines · Chicago, Illinois