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Prepare STAR examples of audits, supplier or shop findings, and how you closed gaps without blocking safe operations. Be ready to explain off-wing vs. on-wing surveillance, how you prioritize risk, and how you partner with maintenance and vendors under tight turnaround pressure.
Strong fit if you have airline or MRO quality experience, comfort with surveillance and documentation, and senior-level judgment on standards and escalation. On-site Chicago (non-remote) work and willingness to engage shops and suppliers matter as much as formal title history.
As Senior Staff Representative – Quality Assurance, Off-Wing Surveillance at United Airlines, expect to review shop and vendor surveillance findings, track nonconformances and corrective actions, align work with airline and regulatory quality standards, and coordinate with maintenance, engineering, and supplier teams so off-wing components meet release criteria before return to service.
Strengthen audit and surveillance methods, root-cause and CAPA discipline, regulatory awareness (FAA/EASA-style quality frameworks), and clear written reporting. No certification package was supplied for this listing; prioritize employer-required training and internal quality procedures.
No. The listing is for Illinois Medical District, Chicago, with remote set to on-site.
Quality oversight of components and work performed away from the aircraft (shops/vendors), not only line maintenance on the wing.
No verified pay bands or third-party review ratings were provided in the source data for this enricher.
Website: unitedairlines.com
Public cache only — not an employee review.
Senior Staff Representative - Quality Assurance, Off-Wing SurveillanceUNITED AIRLINESIllinois Medical District, Chicago Role Overview We are seeking a dedicated Senior Staff Representative to join our Quality Assurance team in the Off-Wing Surveillance division. This role is crucial for ensuring that all processes and procedures meet high standards of quality and compliance. Core Duties Conduct comprehensive quality audits and inspections to ensure adherence to company policies and regulatory requirements. Analyze data and provide detailed reports on the performance of surveillance systems and processes. Develop and implement corrective actions based on audit findings to improve overall quality standards. Maintain accurate records and documentation related to quality assurance activities. Qualifications Minimum 5 years of experience in Quality Assurance or a related field, with at least 3 years in a supervisory role. Demonstrated ability to lead teams and mentor junior staff members. Strong analytical skills and proficiency in data analysis tools. Excellent communication and interpersonal skills for effective collaboration across departments. Why Join UNITED AIRLINES At United, you’ll have the opportunity to grow your career while enjoying top-tier health and wellness benefits. Build lasting connections with a diverse team of professionals and serve our customers with excellence. Travel the world using our extensive route network. Let’s define tomorrow together. Apply Today Find your future at United. We are reinventing what our industry looks like and what an air… View full listing & apply (via Adzuna). To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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