Senior Passenger Assistant

Senior Passenger Assistant at Public Transport Authority of Western Australia in Perth CBD, Perth, Australia, Australia

About the Role

This is an exciting opportunity to join Transwa as a Senior Passenger Assistant during the recommencement of the new Australind train service between Perth and Bunbury. In this role, you will be responsible for delivering a safe, reliable, and enjoyable travel experience for our customers by providing visible leadership on board. You will ensure passengers receive high-quality service and accurate information.

Key Responsibilities

• Provide visible leadership to enhance the overall passenger experience
• Ensure passengers receive high-quality service
• Offer accurate information and assistance to passengers
• Maintain a safe environment on board for all passengers

What We're Looking For

• A proven track record in customer service or related field
• Strong communication skills, both verbal and written
• The ability to work effectively under pressure
• Excellent interpersonal and problem-solving abilities
• A positive attitude and a willingness to go above and beyond for passengers

About the Company

The Public Transport Authority of Western Australia, commonly known as Transwa, is committed to providing safe, reliable, and efficient public transport services. With the recommencement of the new Australind train service, this role offers a unique opportunity to contribute to the success of this exciting project.

Applying for This Role

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. We look forward to hearing from you!

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.