- Company: Comm and Link
- Location: Philippines
- Work type: Remote
Comm and Link — company details are preparing and update automatically in a few seconds (or refresh).
Seeking a Sales Support Manager, Customer Success to join Commandlink in a remote role based in the Philippines. As a key player in our customer success team, you'll drive satisfaction and loyalty among our clients.
About the Role
- Lead and manage a team of sales support specialists to ensure exceptional customer service and satisfaction.
- Develop and implement strategies to enhance customer retention and satisfaction.
- Collaborate with cross-functional teams to resolve customer issues and improve product offerings.
- Analyze customer feedback and trends to inform product development and marketing strategies.
- Train and mentor sales support team members to maintain high standards of customer service.
Core Duties
- Oversee day-to-day operations of the sales support team.
- Ensure all customer inquiries are handled promptly and effectively.
- Conduct regular performance reviews and provide feedback to team members.
- Stay updated on industry trends and competitor activities to inform business strategies.
- Develop and maintain strong relationships with key customers.
Qualifications
- A minimum of 5 years of experience in sales support or customer success management.
- Proven leadership skills, with experience managing a team of at least 10 members.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Fluent in English, both written and spoken.
- Experience with CRM software and customer service tools.
About Commandlink
Commandlink is a leading technology solutions provider, dedicated to delivering innovative software and services that empower businesses to thrive. We are committed to fostering a collaborative and dynamic work environment where employees can grow and succeed. Join us and be part of a team that values innovation, excellence, and customer satisfaction.
Next Steps
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You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).
Listing facts
- Role Sales Support Manager, Customer Success
- Employer Comm and Link
- Location Philippines · Remote-friendly
- Type Full Time
- Posted July 11, 2026
- Apply by August 10, 2026
- Country Philippines
- Overview Full job description on this page (279 words)
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