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Pharmacy Customer Service Associate

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  • Company: Walgreens
  • Location: Edgewood, Ohio
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Walgreens — company details are preparing and update automatically in a few seconds (or refresh).

Walgreens is seeking a Pharmacy Customer Service Associate for our Edgewood, Ohio location. In this full-time role, you'll be the friendly face at our checkout counter, processing transactions efficiently while supporting our pharmacy operations to help customers stay healthy.

About the Role

As a Pharmacy Customer Service Associate at Walgreens, you'll combine customer-facing excellence with behind-the-counter support in a busy pharmacy environment. You'll work full-time handling point-of-sale transactions, greeting customers with warmth and professionalism, and assisting our licensed pharmacist with daily operational needs. This position reports directly to pharmacy leadership and operates within all state and federal pharmacy practice guidelines.

What You'll Do

  • Ring up customer purchases on the register with accuracy, handling cash and card payments efficiently
  • Greet customers with courtesy and patience, answering questions and addressing concerns at checkout
  • Process transactions quickly without compromising accuracy, even during peak store hours
  • Assist the pharmacist and pharmacy technician with supporting tasks under direct supervision
  • Help navigate pharmacy computer systems to retrieve patient information and fulfill operational requirements
  • Maintain awareness of state and federal regulations governing pharmacy practice
  • Keep the pharmacy and customer service areas clean, organized, and properly stocked

What We're Looking For

  • High school diploma or GED required
  • Demonstrated ability to deliver strong customer service in a retail setting
  • Comfort with point-of-sale systems and cash handling
  • Excellent communication and interpersonal skills
  • Ability to work productively in a fast-paced, detail-oriented environment
  • Reliability, punctuality, and a professional demeanor
  • Openness to learning pharmacy operations and company procedures

About Walgreens

Walgreens is one of America's most trusted pharmacy and retail destinations, serving millions of customers across the country with medications, health services, and everyday essentials. We're committed to supporting our employees and the communities we serve.

How to Apply

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Listing facts

  • Role Pharmacy Customer Service Associate
  • Employer Walgreens
  • Location Edgewood, Ohio
  • Type Full Time
  • Posted July 4, 2026
  • Apply by August 8, 2026
  • Country United States
  • Overview Full job description on this page (309 words)

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Typical work in Pharmacy Customer Service Associate

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Investigate known or suspected internal theft, external theft, or vendor fraud.
  • Implement or monitor processes to reduce property or financial losses.
  • Identify and report merchandise or stock shortages.
  • Maintain documentation or reports on security-related incidents or investigations.
  • Apprehend shoplifters in accordance with guidelines.
  • Verify proper functioning of physical security systems, such as closed-circuit televisions, alarms, sensor tag systems, or locks.

Source: O*NET

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Employer website

walgreensbootsalliance.com

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Occupation family: Pharmacy Customer Service Associate

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Pharmacy Customer Service Associate Walgreens · Edgewood, Ohio