- Full Time
- Grandview, Franklin County
- 52000-65000 USD / Year
quantum-health at a glance
SEC filings mentioning "quantum-health": 147 — search EDGAR
quantum-health
quantum-health is hiring a full-time Patient Service Representative in Grandview, Franklin County to support patients in navigating their healthcare journeys with compassion and expertise.
About the Role
As a Patient Service Representative, you'll be the first point of contact for patients seeking clarity and assistance within the healthcare system. This role bridges the gap between patients, insurance providers, and healthcare facilities—ensuring every patient feels heard, supported, and connected to the care they need. You'll handle inquiries with patience and professionalism while building strong relationships that keep patients confident in their care decisions.
What You'll Do
- Guide patients through benefits explanations, eligibility verification, and coverage details
- Schedule appointments and coordinate care across multiple providers
- Verify insurance information and resolve coverage questions
- Document all patient interactions accurately in EMR/EHR and CRM platforms
- Communicate with healthcare providers and payers to facilitate seamless care coordination
- Address patient questions and concerns with empathy and clear communication
- Support patient access to timely, appropriate healthcare services
What We're Looking For
- Strong communication skills with the ability to explain complex healthcare information clearly
- Experience with patient support, customer service, or healthcare administration (preferred)
- Proficiency with EMR/EHR systems and CRM software
- Detail-oriented approach to documentation and record-keeping
- Ability to multitask and manage competing priorities in a fast-paced environment
- Genuine compassion for patient wellness and satisfaction
- Professional demeanor and commitment to confidentiality
About quantum-health
quantum-health is committed to empowering patients and simplifying healthcare navigation. We believe every patient deserves clear guidance, respectful support, and access to the care they deserve.
How to Apply
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
To apply for this job please visit www.adzuna.com.
Explore quantum-health online
What people say about quantum-health
Recent news
- Scripta Insights and Quantum Health Announce Strategic Partnership for Pharmacy Cost Reduction - PR Newswire
- Quantum Health adds prescription cost guidance through Scripta integration - MobiHealthNews
- Quantum Health Organics’ Pool Floats aim to reduce summer stress - Fountain Hills Times Independent
- Quantum Health Recognizes Clients for Excellence in Healthcare Innovation and Member Experience at Quantum Health Connect 2026 - Business Wire
- Quantum Health Acquires CirrusMD to Integrate Physician-Led Virtual Care into Navigation Platform - HLTH
Aggregated from public discussions and news; opinions are the authors’ own.
Working in Grandview, Franklin County
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Ohio is a state in the Midwestern region of the United States. It borders the Canadian province of Ontario to the north, Pennsylvania to the east, West Virginia to the southeast, Kentucky to the southwest, Indiana to the west, and Michigan to the northwest. Ohio is the 34th-largest state by area, at 44,825 sq mi (116,100 km2), and the seventh-most populous state, with a population of nearly 11.9 m
- Elevation 242m (794 ft)
Source: Wikipedia (state)
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Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
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