Field Services Technician II

Reworld is hiring a Field Services Technician II for its full-time opportunity in New Castle, PA. This hands-on position lets skilled technicians deliver on-site support and resolve technical challenges for customers in the local area.

Role Overview

As a Field Services Technician II with Reworld in New Castle, PA, you will serve as a key field resource handling intermediate-level service tasks. The role centers on independent travel to client locations, applying technical expertise to keep systems running smoothly, and representing the company professionally during every service call. You will balance problem-solving in the field with clear documentation and communication back to the home team, growing your capabilities as a trusted mid-level technician in a full-time capacity.

Key Responsibilities

• Travel to customer sites across the region to install, maintain, and service equipment according to established procedures
• Diagnose intermittent and complex technical faults using standard diagnostic tools and methods
• Execute preventive maintenance schedules and perform necessary repairs or component replacements on location
• Provide clear technical guidance to customers and coordinate follow-up actions with internal support staff
• Document service activities thoroughly, including parts used, hours worked, and outcomes, in company systems
• Follow all applicable safety protocols, quality standards, and site-specific requirements during field work
• Manage daily schedules efficiently, including route planning and timely arrival for appointments

Who We're Looking For

• Solid prior experience in field service technician roles or closely related technical hands-on positions at the mid-level
• Proven ability to troubleshoot mechanical, electrical, or equipment-related issues independently in varied environments
• Comfort working alone in the field while maintaining professional customer interactions and strong self-organization
• Technical aptitude that supports accurate diagnosis, repair decisions, and use of common field service tools
• Clear verbal and written communication skills for reporting findings and explaining work to clients and colleagues
• Willingness to travel locally and maintain a reliable personal vehicle or meet company transport standards as needed

Working at Reworld

Reworld is hiring for this Field Services Technician II role and offers a supportive team environment where technicians can develop their expertise while contributing to daily field operations in New Castle, PA.

Next Steps

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.