District Manager – Remote Technicians (RT)

Unitedsmarttech is hiring a District Manager – Remote Technicians (RT) in Carrollton, Texas to lead and coordinate teams of remote technicians from a central district base. This full-time opportunity centers on delivering reliable leadership for technician operations serving the local area and surrounding communities.

Role Overview

In the District Manager – Remote Technicians (RT) position with Unitedsmarttech in Carrollton, Texas, you will serve as the primary leader for remote technician performance, service quality, and daily coordination. Based in Carrollton, you will focus on guiding technicians who handle work away from the office while ensuring district goals for productivity, customer satisfaction, and operational consistency remain on track. The role requires strong on-site presence to manage resources, resolve issues, and align remote field activity with company standards.

Your Responsibilities

• Direct the day-to-day efforts of remote technicians across the district, assigning priorities and monitoring completed work.
• Evaluate technician performance, provide coaching, and conduct regular reviews to support continuous improvement.
• Coordinate hiring, onboarding, and ongoing training so remote technicians stay current on required procedures and tools.
• Track key service metrics, prepare status reports, and address gaps that affect district results.
• Resolve escalated technical or customer concerns that arise during remote technician visits.
• Maintain accurate schedules, route planning, and resource allocation for efficient coverage of assigned locations.
• Enforce safety protocols, compliance standards, and documentation practices among remote team members.
• Collaborate with other managers to share best practices and support broader operational consistency.

Qualifications

• Proven experience managing technicians or field service teams, ideally including remote or multi-site oversight.
• Solid leadership ability with a track record of coaching others to meet performance targets.
• Strong organizational and problem-solving skills suited to coordinating dispersed remote technicians.
• Clear written and verbal communication that works well with both remote staff and local stakeholders in Carrollton, Texas.
• Familiarity with service tracking tools, basic technical platforms, and performance reporting methods.
• Capacity to travel within the district as needed while remaining based in Carrollton, Texas for core duties.
• Self-directed approach combined with the ability to adapt to changing priorities in a technician-focused environment.

Working at Unitedsmarttech

Unitedsmarttech is hiring for this role and offers a supportive team environment where district leaders can make a measurable impact supporting remote technicians serving Carrollton, Texas and nearby areas.

Apply Today

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