- Full Time
- Tokyo, Japan
Enthought
About Enthought
Enthought is a global leader in scientific computing, AI, and digital transformation. With offices in Austin, Tokyo, and Cambridge, we partner with the world’s most innovative companies to solve complex technical challenges through cutting-edge software, training, and consulting. Our Tokyo team works directly with Japan’s leading enterprises across manufacturing, energy, pharmaceuticals, and finance.
About the role
We’re looking for a senior technical leader to own our global DevOps and Customer Support functions. You’ll set strategy, build and lead a distributed team, and ensure the infrastructure and services that power our products and professional services run reliably across every time zone we operate in. This is a hands-on leadership role — you’ll contribute architectural thinking and deep technical expertise while mentoring the team and shaping how we deliver.
What you’ll own
- DevOps strategy & infrastructure — Lead cloud infrastructure across dev, staging, and production. Own the DevOps roadmap and align it with product and engineering needs.
- Customer & product support — Manage global support operations, set quality metrics, and ensure contractual support obligations are met across all products.
- Team leadership — Supervise DevOps engineers and Customer Success admins. Coach, grow, and retain a high-performing global team.
- Budget & resource management — Own infrastructure and support budgets. Optimize cloud costs and allocate resources effectively across functions.
What you’ll bring
- 4+ years of hands-on DevOps experience, with strong Linux, Windows, and network management skills
- Bachelor’s degree in a technical field (or equivalent); M.S. preferred
- Deep expertise in cloud platforms (AWS, Azure) and container-based deployment
- Proficiency in Python and JavaScript, particularly in scientific or technical contexts
- Experience with CI/CD tooling such as GitHub Actions, Jenkins, or Terraform
- Demonstrated ability to lead distributed teams and influence cross-functional stakeholders
- Customer-oriented mindset with strong analytical and communication skills
#LI-Hybrid
To apply for this job please visit www.enthought.com.
Terms used in this posting
- hybrid
- A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.
Explore Enthought online
Working in Tokyo, Japan
Weather right now in Tokyo, Japan: checking… · Local time: · Air quality: · Daylight:
Tokyo, officially the Tokyo Metropolis, is the capital and most populous city of Japan. The population of the city proper was over 14 million as of 2023. The Greater Tokyo Area, which includes Tokyo and parts of six neighboring prefectures, is the third-most populous metropolitan area in the world, with 33 million residents as of 2025.
Note: Japan observes a public holiday on Jul 20 — Marine Day.
🇯🇵 Relocation safety for Japan: Very Safe — via Warnely, CC BY 4.0
National unemployment rate in Japan: 2.5% — via World Bank
Recent seismic activity: 15 earthquakes (M4.5+) within 200km in the last 6 months — largest M5.8 near 3 km SE of Yokoshiba, Japan. via USGS
- Elevation 36m (118 ft)
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.