- Full Time
- Austin, TX
Enthought
About Enthought
Enthought is a global leader in scientific computing, AI, and digital transformation. With offices in Austin, Tokyo, and Cambridge, we partner with the world’s most innovative companies to solve complex technical challenges through cutting-edge software, training, and consulting. Our team works directly with leading enterprises across manufacturing, energy, pharmaceuticals, and finance.
About the role
We’re looking for a senior technical leader to own our global DevOps and Customer Support functions. You’ll set strategy, build and lead a distributed team, and ensure the infrastructure and services that power our products and professional services run reliably across every time zone we operate in. This is a hands-on leadership role — you’ll contribute architectural thinking and deep technical expertise while mentoring the team and shaping how we deliver.
What you’ll own
- DevOps strategy & infrastructure — Lead cloud infrastructure across dev, staging, and production. Own the DevOps roadmap and align it with product and engineering needs.
- Customer & product support — Manage global support operations, set quality metrics, and ensure contractual support obligations are met across all products.
- Team leadership — Supervise DevOps engineers and Customer Success admins. Coach, grow, and retain a high-performing global team.
- Budget & resource management — Own infrastructure and support budgets. Optimize cloud costs and allocate resources effectively across functions.
What you’ll bring
- 4+ years of hands-on DevOps experience, with strong Linux, Windows, and network management skills
- Bachelor’s degree in a technical field (or equivalent); M.S. preferred
- Deep expertise in cloud platforms (AWS, Azure) and container-based deployment
- Proficiency in Python and JavaScript, particularly in scientific or technical contexts
- Experience with CI/CD tooling such as GitHub Actions, Jenkins, or Terraform
- Demonstrated ability to lead distributed teams and influence cross-functional stakeholders
- Customer-oriented mindset with strong analytical and communication skills
#LI-Hybrid
To apply for this job please visit www.enthought.com.
Terms used in this posting
- hybrid
- A work arrangement combining both in-office and remote/at-home work, typically on a set schedule.
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Working in Austin, Travis County
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Austin is the capital city of the U.S. state of Texas. With a population of 961,855 at the 2020 census, it is the 12th-most populous city in the U.S., fifth-most populous city in Texas, and second-most populous U.S. state capital, while the Austin metro area with an estimated 2.55 million residents is the 25th-largest metropolitan area in the nation. Austin is the county seat and most populous city of Travis County, with portions extending into Hays and Williamson counties. Incorporated on December 27, 1839, it has been one of the fastest-growing large cities in the United States since 2010.
Texas is the most populous state in the Southern United States. It borders the American states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, and New Mexico to the west. To the south and southwest, it has an international border with the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas, along a natural boundary formed by the Rio Grande. Texas has a coa
🇺🇸 Relocation safety for US: Exercise Normal Caution — via Warnely, CC BY 4.0
- Elevation 177m (581 ft)
Source: Wikipedia (state)
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