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Customer Service Representative – State Farm Agent Team Member

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  • Company: GREG Harman - State FARM Agent
  • Location: Oak Ridge
  • Salary: $55,000–$65,000/yr
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  • Full Time
  • Oak Ridge
  • $55,000–$65,000/yr
  • Apply on company site
  • QR code — scan to open this job listing on your phone
  • $55,000–$65,000/yr

GREG Harman - State FARM Agent — company details are preparing and update automatically in a few seconds (or refresh).

Join Greg Harman - State Farm Agent in Oak Ridge as a full-time Customer Service Representative - State Farm Agent Team Member. This is your opportunity to deliver exceptional service while building meaningful customer relationships at a growing insurance agency in your community.

About the Role

As a Customer Service Representative on our team, you'll be the frontline connection between our customers and the services they rely on. This full-time position combines direct customer interaction with essential administrative support, ensuring every client receives professional, responsive service. You'll work in our Oak Ridge office, supporting the daily operations of a successful State Farm agency and contributing directly to our growth.

What You'll Do

  • Address customer inquiries regarding insurance coverage, policy options, and claim status
  • Process applications, policy modifications, and account updates with precision
  • Respond promptly to customer calls and emails with professionalism and care
  • Schedule consultations and coordinate interactions between clients and our agent
  • Maintain accurate records and input customer information into agency systems
  • Support policy renewals and help customers understand their protection options
  • Collaborate effectively with team members to achieve agency objectives

What We're Looking For

  • Prior customer service or client-facing experience
  • Strong verbal and written communication abilities
  • Capacity to manage multiple tasks and priorities simultaneously
  • Organized approach with strong attention to accuracy
  • Comfort with computer systems and eagerness to master new software
  • Professional demeanor and genuine commitment to customer satisfaction
  • Dependability and collaborative spirit

Why Join Our Team

We offer competitive salary, performance-based bonuses, flexible scheduling options, health insurance coverage, paid time off, and comprehensive training and development programs. This role provides clear opportunities for advancement as you grow with our agency and State Farm.

About Greg Harman - State Farm Agent

We are an independent State Farm agency serving Oak Ridge and Woodford County. Our mission is to provide personalized insurance solutions and expert guidance to families and businesses in our region.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

To apply for this job please visit www.adzuna.com.

Local insights for this role are preparing — this section updates automatically in a few seconds (or refresh).

Listing facts

  • Role Customer Service Representative – State Farm Agent Team Member
  • Employer GREG Harman - State FARM Agent
  • Location Oak Ridge
  • Type Full Time
  • Pay (from listing) $55,000–$65,000/yr
  • Posted June 23, 2026
  • Apply by 2026-08-08
  • Country context US
  • Overview Full original description on this page (341 words; rewritten for clarity, not a teaser paste)

Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.

Typical work in Customer Service Representative - State Farm Agent Team Member

Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.

  • Answer customers' questions about services, prices, availability, or credit terms.
  • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
  • Compute and compare costs of services.
  • Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
  • Contact prospective or existing customers to discuss how services can meet their needs.
  • Create forms or agreements to complete sales.

Source: O*NET

Employer website

gregharmanstatefarmagent.com

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Customer Service Representative – State Farm Age… Greg Harman - State Farm Agent · Oak Ridge · $55,000–$65,000/yr