- Company: Shop Lc
- Location: Mc Neil
Shop Lc — company details are preparing and update automatically in a few seconds (or refresh).
Build the foundation of your career with Shop LC as a Customer Service Administrator – Entry Level in Mc Neil. This full-time role is an ideal first step for organized, people-focused professionals ready to support shoppers across a fast-paced retail environment.
About the Role
As a Customer Service Administrator at Shop LC, you will serve as a friendly point of contact for customers while keeping day-to-day administrative tasks running smoothly. This entry-level, full-time position in Mc Neil is designed for candidates who enjoy problem-solving, clear communication, and helping people have a positive experience with our jewelry and lifestyle products.
Key Responsibilities
- Respond to customer questions and requests with professionalism and care
- Process and maintain accurate order, account, and service records
- Coordinate with internal teams to resolve issues and follow up on open items
- Support daily administrative and clerical tasks that keep operations on track
- Help deliver a consistent, high-quality experience across our retail channels
Qualifications
- A genuine interest in customer service and helping others
- Strong written and verbal communication skills
- Solid attention to detail and good organizational habits
- Comfort working with computers and basic office software
- A reliable, team-oriented attitude — no prior experience required for this entry-level role
About Shop LC
Shop LC is an electronic retailer of jewelry and lifestyle products headquartered in Austin, Texas, with a team of roughly 450 people. We reach customers through television — including cable, satellite, telco, and over-the-air broadcasts — as well as our website, OTT platforms, online marketplaces, and social media. Shop LC is the United States retail unit and a subsidiary of Vaibhav Global Limited (VGL), a publicly listed company based in India.
How to Apply
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Listing facts
- Role Customer Service Administrator – Entry Level
- Employer Shop Lc
- Location Mc Neil
- Type Full Time
- Posted May 30, 2026
- Apply by July 21, 2026
- Country United States
- Overview Full job description on this page (306 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
Typical work in Customer Service Administrator
Independent occupational context from O*NET (U.S. public-domain labor data). This is about the occupation, not a rewrite of this employer's posting.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
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Occupation family: Customer Service Administrator
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