- Company: Truecaller
- Location: Bengaluru, India
- Salary: Pay not listed
Truecaller at a glance
SEC filings mentioning "Truecaller": 8 — search EDGAR
CRM Associate at Truecaller in Bengaluru, India
What This Role Involves
We are seeking a CRM Associate to join our dynamic team. The role involves managing customer relationships through various digital and direct marketing strategies. You will be responsible for driving customer engagement and retention by leveraging advanced CRM tools.
Your Responsibilities
- Manage and optimize global CRM campaigns, including newsletters, notifications, and text messages
- Utilize CRM tools such as Clevertap, MoEngage, Webengage to enhance customer experience
- Develop and implement strategies for customer acquisition, re-engagement, and retention
- Coordinate with cross-functional teams to ensure seamless execution of campaigns
What We're Looking For
- Minimum 2 years of work experience in direct and digital marketing, preferably within the mobile industry
- Strong background in customer acquisition, re-engagement, and retention strategies
- Proven track record of successful global CRM campaigns
- Excellent coordination skills to manage multiple projects simultaneously
About Truecaller
Truecaller is a leading mobile app that connects people with businesses. We are committed to innovation and customer satisfaction, offering cutting-edge solutions in the telecommunications space.
Applying for This Role
To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Your journey with Truecaller starts here!
You’ll finish your application on the employer’s website. We don’t ask for a resume on this page.
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Working in Bengaluru, India
Weather right now in Bengaluru, India: checking… · Local time: · Air quality: · Daylight: · UV index: · Wind: · Pollen:
The role is based in Bengaluru (Bangalore), capital of Karnataka and a major South Indian tech hub. The 2011 census put the city near 8.4 million people, with a large metro area around it—dense, well-connected, and home to many product and support teams.
Karnataka is a state in the southwestern coast of India. It was formed as Mysore State on 1 November 1956, with the passage of the States Reorganisation Act, and renamed Karnataka in 1973. The state is bordered by the Lakshadweep Sea to the west, Goa to the northwest, Maharashtra to the north, Telangana to the northeast, Andhra Pradesh to the east, Tamil Nadu to the southeast, and Kerala to the so
🇮🇳 Relocation safety for India: High Risk — via Warnely, CC BY 4.0
National unemployment rate in India: 4.2% — via World Bank
GDP per capita in India: $2,702 — via World Bank
Consumer price inflation in India: 2.4% (annual) — via World Bank
Real GDP growth in India: 7.6% (annual) — via World Bank
- Elevation 921m (3,022 ft)
Source: Wikipedia (state)
Prepare crisp stories of de-escalation, CRM hygiene (accurate notes, tags, follow-ups), and multi-channel support. Be ready for role-plays: angry users, unclear product questions, and prioritization when the queue spikes. Know Truecaller’s caller-ID / communication product at a high level and how support protects trust and retention.
Strong fit if you stay calm under volume, write clearly, and treat CRM data as product infrastructure—not just tickets. On-site Bangalore collaboration with support and product teams matters more than remote flexibility for this listing.
Job details above are provided by the employer/source. The sections on this page are compiled from public data sources with AI assistance.
Accommodations: if you need a workplace accommodation to apply for or perform this job, see ADA.gov or EEOC.gov for guidance on your rights and how to request one.
Listing facts
- Role CRM Associate
- Employer Truecaller
- Location Bengaluru, India
- Type Full Time
- Pay (from listing) Pay not listed
- Posted July 28, 2026
- Apply by August 28, 2026
- Country India
- Overview Full job description on this page (200 words)
Facts above come from this job record on Get A Job.AI — not copied from third-party review sites.
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