Commercial Lines Account Manager

Commercial Lines Account Manager position available at gpac in Minnesota, US. We're seeking a full-time, detail-oriented professional to manage and service a mid-market portfolio of commercial accounts in our Elm Grove office location.

About the Role

As a Commercial Lines Account Manager, you'll be the primary point of contact for our growing portfolio of commercial insurance clients. This hands-on position combines relationship management, policy servicing, and operational excellence. You'll work in-office to ensure each client receives responsive, accurate service throughout their policy lifecycle.

What You'll Do

• Manage day-to-day servicing of assigned commercial accounts, handling renewals, endorsements, and policy changes with accuracy and timeliness
• Respond to client inquiries regarding coverage, billing, claims, and policy details
• Coordinate with underwriters, carriers, and internal team members to resolve issues and expedite transactions
• Maintain organized, compliant client files and update agency management systems with account activity
• Build and strengthen client relationships through consistent communication and problem-solving to support retention
• Process routine administrative tasks including document preparation and policy administration
• Support business development by identifying renewal opportunities and assisting with new client onboarding

What We're Looking For

• Proven experience in commercial lines insurance account management or related customer service roles
• Strong organizational and time-management skills with the ability to manage multiple accounts and priorities
• Excellent written and verbal communication abilities
• Familiarity with insurance agency management systems and Microsoft Office
• Attention to detail and commitment to accuracy in handling policies and client information
• Professional demeanor and ability to work collaboratively with colleagues and clients

About gpac

gpac is a trusted insurance agency partner dedicated to serving commercial clients across Minnesota and beyond. We focus on delivering personalized service and expertise to our mid-market client base.

How to Apply

To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.