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Commercial Lines Account Manager

Gpac · Minnesota, US

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through a renewal cycle, a difficult claims or coverage gap conversation, and how you prioritize a full book. Expect scenarios on certificates of insurance, endorsement accuracy, and working with underwriters under deadline pressure.

Fit summary

Strong fit if you already service commercial accounts, communicate clearly with clients and carriers, and want on-site work in Minnesota with gpac. Thin public company detail in this dataset means you should validate culture, team structure, and book ownership in the interview.

Day in the role

As a Commercial Lines Account Manager with gpac in Minnesota, a typical day centers on servicing commercial insurance books: renewals, midterm changes, certificates, and carrier follow-ups. Expect client check-ins, quote comparison with underwriters, documentation in agency systems, and escalating complex exposures so coverage stays accurate and current.

Skills to emphasize

Useful foundations for operations-style progression (from the provided cert list):

Pair those with commercial P&C product depth and AMS/CRM fluency for day-to-day account work.

FAQ from this listing

Is this role remote?

No. The listing marks remote as off; expect work tied to Minnesota, United States.

What does the day-to-day emphasize?

Commercial lines service—renewals, endorsements, certificates, and client/carrier coordination—rather than pure sales prospecting.

Where can I learn free business basics?

Saylor Academy business courses and Google’s free project-management intro resources (both listed as free in the cert data) are solid low-cost prep.

Company facts (cached)

Website: gp.com

Public cache only — not an employee review.

Role overview (listing rewrite)

Commercial Lines Account Manager position available at gpac in Minnesota, US. We're seeking a full-time, detail-oriented professional to manage and service a mid-market portfolio of commercial accounts in our Elm Grove office location. About the Role As a Commercial Lines Account Manager, you'll be the primary point of contact for our growing portfolio of commercial insurance clients. This hands-on position combines relationship management, policy servicing, and operational excellence. You'll work in-office to ensure each client receives responsive, accurate service throughout their policy lifecycle. What You'll Do Manage day-to-day servicing of assigned commercial accounts, handling renewals, endorsements, and policy changes with accuracy and timeliness Respond to client inquiries regarding coverage, billing, claims, and policy details Coordinate with underwriters, carriers, and internal team members to resolve issues and expedite transactions Maintain organized, compliant client files and update agency management systems with account activity Build and strengthen client relationships through consistent communication and problem-solving to support retention Process routine administrative tasks including document preparation and policy administration Support business development by identifying renewal opportunities and assisting with new client onboarding What We're Looking For Proven experience in commercial lines insurance account management or related customer service roles Strong organizational and time-management skills with the ability to manage multiple accounts and priorities Excellent written and verbal communication abilities Familiarity with insurance agency management systems and Microsoft Office Attention to detail and commitment to accuracy in handling policies and client information Professional demeanor and ability to work collaboratively with colleagues and clients About gpac gpac is a trusted insurance agency partner dedicated to serving commercial clients across Minnesota and beyond. We focus on delivering personalized service and expertise to our mid-market client base. How to Apply Ready to join our team as a Commercial Lines Account Manager in Minnesota? Apply through this listing to submit your resume and tell us why you're the right fit for this position.

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Questions to ask them

Generated for personal interview prep · 2026-07-17 UTC · getajob.ai